IT Operations Lead: AI-Driven Cross-Functional Projects

SpaceX; Florida; On-site; USD 110,000 - 150,000; Full time

Job summary

SpaceX is seeking an IT Operations Engineer to design and deliver technology and processes that directly support our mission of making humanity multi‑planetary. You will lead cross‑functional project initiatives, turning ambiguous problems into executable plans while building reusable tools and dashboards leveraging AI-assisted tooling.

The role requires hands‑on technical contribution, strong communication, and a proactive ownership mindset in a fast‑paced environment, with readiness for

Qualifications

• Bachelor’s degree in IT/CS/Engineering with 3+ years leading cross‑functional projects.

Responsibilities

• Distill vague problem statements into clear requirements, priorities, and actionable plans in partnership with IT teams.
• Organize and lead meetings, presentations, and working sessions with project teams and stakeholders; keep all parties aligned on deliverables and expectations across multiple concurrent projects.
• Create and maintain auto‑updating project management tools, schedules, performance metrics, risk registers, dashboards, and automated reports using AI‑assisted software that integrates with existing platforms (Jira, Confluence, Smartsheet, etc.).
• Deliver concise, data‑driven executive summaries and in‑person briefings covering project status, wins, risks/blockers, budget health, and opportunities.
• Identify recurring operational and process challenges that impact IT team efficiency; propose practical solutions, secure buy‑in, implement improvements, and gather feedback to confirm effectiveness.
• Partner with peers, managers, and executives to provide analytical insight and strategic support, with particular emphasis on storytelling through data visualization.

Skills

Cross-functional leadership

Project management

Data visualization

Communication

Problem solving

AI tooling

Education

Bachelor’s degree in IT/CS/Engineering

Tools

Jira

Confluence

Smartsheet

Teams

Job description

SpaceX is seeking an IT Operations Engineer to design and deliver technology and processes that directly support our mission of making humanity multi‑planetary. You will lead cross‑functional project initiatives, turning ambiguous problems into executable plans while building reusable tools and dashboards leveraging AI-assisted tooling.

The role requires hands‑on technical contribution, strong communication, and a proactive ownership mindset in a fast‑paced environment, with readiness for