IT Operations Engineer: AI-Driven Automation

SPACE EXPLORATION TECHNOLOGIES CORP

Town of Florida (NY)

On-site

USD 120,000 - 160,000

Full time

14 days+

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Job summary

SpaceX, an innovative aerospace leader, seeks an IT Operations Engineer in New York to translate vague requirements into actionable plans and drive cross-functional projects with a proactive ownership mindset.

You will build reusable tools and dashboards that integrate with Jira, Confluence, Smartsheet, and teams, delivering data-driven summaries to executives while enhancing IT efficiency through AI-assisted tooling.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering or a related technical discipline and 3+ years of professional experience leading technical projects with cross-functional teams.
Experience with project management and collaboration tools (Jira, Smartsheet, Confluence, Teams).
Ability to pass DOD background check for launch site access.
Willingness to work extended hours and travel up to 10%.

Responsibilities

Distill vague problem statements into clear requirements, priorities, and actionable plans in partnership with IT teams.
Organize and lead meetings, presentations, and working sessions with project teams and stakeholders; keep all parties aligned on deliverables and expectations across multiple concurrent projects.
Create and maintain auto-updating project management tools, schedules, performance metrics, risk registers, dashboards, and automated reports using AI-assisted software that integrates with existing platforms (Jira, Confluence, Smartsheet, etc.).
Deliver concise, data-driven executive summaries and in-person briefings covering project status, wins, risks/blockers, budget health, and opportunities.
Identify recurring operational and process challenges that impact IT team efficiency; propose practical solutions, secure buy-in, implement improvements, and gather feedback to confirm effectiveness.
Partner with peers, managers, and executives to provide analytical insight and strategic support, with particular emphasis on storytelling through data visualization.