IT Operations Engineer — Onsite, Automation & Security

Atomic Machines; Emeryville (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Atomic Machines is seeking an IT Support Specialist to manage technology infrastructure in Emeryville, California. This full-time role requires over 5 years of IT experience, focusing on SaaS application management and network infrastructure. Responsibilities include IT support, process improvement, and collaboration with engineering teams. The candidate should be a skilled problem solver with strong attention to detail and process automation skills. This position requires working onsite Monday to Friday with potential travel to Santa Clara.

Qualifications

• 5+ years of experience in an IT/OT role, providing support across multiple teams.
• Experience managing and deploying Okta, familiarity with SSO/SAML tools.
• Strong understanding of network infrastructure and experience configuring hybrid networks.

Responsibilities

• Oversee provisioning, access management for SaaS services.
• Provide comprehensive support for critical IT cloud-based tools.
• Document and improve IT processes, enhancing efficiency through automation.

Skills

IT/OT support experience

SaaS application management

Problem solving

Network infrastructure knowledge

Project management

Attention to detail

Education

BA/BS in Computer Science or equivalent experience

Tools

Google Workspace

Okta

Slack

Atlassian

Gitlab

VPN solutions

Job description

Atomic Machines is seeking an IT Support Specialist to manage technology infrastructure in Emeryville, California. This full-time role requires over 5 years of IT experience, focusing on SaaS application management and network infrastructure. Responsibilities include IT support, process improvement, and collaboration with engineering teams. The candidate should be a skilled problem solver with strong attention to detail and process automation skills. This position requires working onsite Monday to Friday with potential travel to Santa Clara.