IT Operations Engineer — Okta, SaaS & MacOS

7AI; Boston (MA); On-site; USD 125,000 - 150,000; Full time

Job summary

7AI is hiring an IT Engineer to run IT operations end-to-end, covering identity, endpoints, SaaS and business systems administration, and onboarding/offboarding. You will be the first technical point of contact and partner with security to keep a fast-moving company productive and well-governed as we scale.

As the IT lead, you will administer Okta for application access, automate onboarding with code, manage SaaS apps like Salesforce, Google Workspace, Zoom, Slack, and maintain the macOS fleet

Qualifications

• 5+ years of IT engineering experience at a fast-growing technology company.
• Deep Okta administration expertise: SAML/OIDC, SCIM, lifecycle policies, and workflows.
• Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.
• A track record of automating onboarding/offboarding and replacing manual access processes with code.
• Hands-on experience administering a broad SaaS estate spanning engineering and business systems (Google Workspace, GitHub, 1Password, Salesforce, Zoom, Slack, etc.).
• Comfort supporting business-critical systems owned by other teams — able to work with Sales Ops, Finance, and People on configuration and access without needing to be the domain expert.

Responsibilities

• Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.
• Automate employee onboarding and offboarding end-to-end, replacing manual runbooks with code.
• Own day-to-day administration of our SaaS and business systems — Salesforce, Zoom, Slack, Google Workspace, and similar — including configuration, integrations, user and license management, and support for the teams that depend on them.
• Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.
• Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.
• Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.
• Support the security team's phishing-awareness program, audit evidence collection, and corporate detection tuning.
• Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.

Skills

Okta administration

SaaS administration

MacOS endpoint management

Automation scripting

Onboarding / offboarding

Cross-functional collaboration

Incident response

Tools

Jamf Pro

Google Workspace

Salesforce

Zoom

Slack

Job description

7AI is hiring an IT Engineer to run IT operations end-to-end, covering identity, endpoints, SaaS and business systems administration, and onboarding/offboarding. You will be the first technical point of contact and partner with security to keep a fast-moving company productive and well-governed as we scale.

As the IT lead, you will administer Okta for application access, automate onboarding with code, manage SaaS apps like Salesforce, Google Workspace, Zoom, Slack, and maintain the macOS fleet