IT Operations Engineer - NW - Onsite Mt. Laurel NJ - 1st Shift

Blue Mantis; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Blue Mantis is seeking a highly skilled IT Network Operations Engineer to support enterprise-class data centers and ensure high availability of network infrastructure. You will monitor systems, lead incident resolution, and implement security best practices across on‑premises and cloud environments.

The role emphasizes cross‑site collaboration, game‑day readiness, and documentation of topology and procedures to sustain performance and reliability for critical operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• CCNA and CCNP ITIL certifications preferred.
• Experience in a complex multisite environment.
• Ability to provide game day support on major holidays.

Responsibilities

• System Monitoring: Leverage SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills

Cisco Nexus/Arista/Meraki Switches

Cisco Wireless Controllers

Windows/Linux/Unix environments

ServiceNOW ticketing

Firewalls

Routing protocols

Network monitoring (SolarWinds)

Automation & scripting

Scripting languages (Python/PowerShell

Education

Bachelor’s degree in CS/IT or equivalent

CCNA/CCNP and ITIL certifications

Tools

SolarWinds

DataDog

ServiceNOW

Job description

Description

Days Onsite: Monday/Tuesday/Friday/Saturday/Sunday
Days off: Wednesday/Thursday.
Be Part of the Team Behind the Game

Department: Blue Mantis

Location: Onsite

Schedule For Mt Laurel NJ - 1st Shift

Days Onsite: Monday/Tuesday/Friday/Saturday/Sunday
Days off: Wednesday/Thursday.
Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Network Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

Key Responsibilities

• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista)
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Benefits

What You’ll Gain

• The unique opportunity to be part of the league’s technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission- critical environment.
• Opportunities for growth, learning, and professional development.

Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.