IT Operations Engineer - Onsite Mt. Laurel NJ - 1st Shift

Blue Mantis; Portsmouth (NH); On-site; USD 95,000 - 135,000; Full time

Job summary

Blue Mantis seeks an IT Network Operations Engineer to support enterprise-grade data centers and ensure high availability for game-day operations. You’ll monitor, troubleshoot, and optimize complex networks, with emphasis on Cisco ecosystems and cross-functional collaboration.

The role requires strong problem-solving, rapid reprioritization, and experience with both server and cloud environments, including on-prem and cloud networking.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
• CCNA/CCNP certifications or equivalent IT certifications preferred.
• Experience in multisite enterprise networks and data centers.

Responsibilities

• System Monitoring: Use SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution and SLA adherence.
• Security Best Practices: Implement secure networking across on-prem and cloud environments.
• Documentation: Create detailed network topology maps and runbooks.

Skills

Cisco/Nexus/Arista/Meraki switching

Windows/Linux/Unix

Incident management

Automation scripting

Networking monitoring

Education

Bachelor's degree in CS or IT

CCNA

CCNP

ITIL or equivalent

Tools

SolarWinds

DataDog

ServiceNow

Job description

Work Schedule includes working Weekends and Holidays. Onsite Schedule 1st Shift, 7AM to 4PM. Onsite: Wednesday/Thursday/Friday/Saturday/Sunday

Be Part of the Team Behind the Game

Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Network Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success.

The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations.

If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you'll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership, and passion for innovation to the league's fast-paced and mission-critical IT environment.

Key Responsibilities

• System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
• Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
• Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
• Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Skills, Knowledge and Expertise

Required Skills

• Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
• Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
• Familiarity with automation tools and scripting
• Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

• Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista)
• Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
• Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
• Knowledge of infrastructure capacity planning and performance tuning.
• Familiarity with security best practices, SIEM platforms, and endpoint protection.
• Experience with advanced video streaming technologies and CDNs.
• Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

• Provide game day support on major holidays when games are played.
• Education: Bachelor's degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
• Experience: Demonstrated expertise in a complex, multisite environment.

Benefits

What You'll Gain

• The unique opportunity to be part of the league's technological foundation.
• A challenging, high-energy workplace with direct impact on game-day success.
• Hands-on experience with cutting-edge technologies in a mission-critical environment.
• Opportunities for growth, learning, and professional development.

Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.

About Blue Mantis

Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm Recognize.