IT Operations Engineer: Enterprise Server & Cloud Reliability

Brown University Health; Providence (RI); On-site; USD 86,000 - 143,000; Full time

Job summary

Brown University Health is seeking an IT Operations Engineer to manage its datacenter servers, VMware ESX, Windows and Linux, and Citrix XenApp. You will design and implement monitoring systems and ensure high availability while upholding our core values.

Reporting to the Manager of Service Operations, the role emphasizes security, performance reporting, patch management, and disaster recovery, with an evening shift in Providence, RI.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or IT Security preferred.
• Industry certifications in Cisco UCS, Citrix XenApp, Azure, AWS, Windows Server or VMware preferred.
• Two+ years of server systems management experience in an enterprise environment.
• Experience with high availability, security design, change management and capacity reporting.

Responsibilities

• Provides support to other engineers and analysts within the team.
• Develop and document processes for maintaining security, high availability, for system management, application content management, and performance management/monitoring.
• Individual is responsible for performance management and reporting on all enterprise-wide servers within Brown University Health.
• Provides support for Infrastructure projects and personnel.
• Server patch management including maintenance and required platform upgrades.
• Server and file backup and recovery.
• Perform other duties as assigned.

Skills

High availability

Security design

Change management

Documentation

Communication & presentation

Project management

Team collaboration

Education

Bachelor's degree in Computer Science or IT

Industry certifications in network/server/virtualization

Tools

Cisco UCS

Citrix XenApp

Azure

AWS

Windows Server

VMware ESX

Job description

Brown University Health is seeking an IT Operations Engineer to manage its datacenter servers, VMware ESX, Windows and Linux, and Citrix XenApp. You will design and implement monitoring systems and ensure high availability while upholding our core values.

Reporting to the Manager of Service Operations, the role emphasizes security, performance reporting, patch management, and disaster recovery, with an evening shift in Providence, RI.