IT Operations Engineer: High Availability & Security

Lifespan; Town of Providence (NY); On-site; USD 86,000 - 143,000; Full time

Job summary

Brown University Health is seeking an IT Operations Engineer to manage the datacenter server and network environment, covering Windows Server, Linux, VMware ESX, and Citrix XenApp. The role focuses on designing and implementing monitoring systems and maintaining security and high availability across enterprise platforms.

Reporting to the Manager of Service Operations, you will support infrastructure projects, perform patching/upgrades, and ensure backup and recovery capabilities.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or IT Security preferred.
• Industry certification on management and operation of at least one of: Cisco UCS, Citrix XenApp, Azure, AWS, Windows Server, Cisco networking and VMware.
• Two or more years increasingly responsible related work experience in server systems management and operations in an enterprise environment.
• Focus areas include high availability, security design, change management, device configuration/firmware, performance and capacity reporting.
• Server disaster recovery and IPv6 exposure.

Responsibilities

• Provides support to other engineers and analysts within the team.
• Develop and document processes for maintaining security, high availability, for system management, content management, and performance monitoring.
• Responsible for performance management and reporting on all enterprise-wide servers.
• Provides support for Infrastructure projects and personnel.
• Server patch management including maintenance and platform upgrades.
• Server and file backup and recovery.
• Perform other duties as assigned.

Skills

High availability

Security design

Change management

Server management

Capacity planning

Disaster recovery

IPv6

Education

Bachelor's degree in Computer Science/Information Technology/IT Security

Industry certifications (Cisco UCS, Citrix XenApp, Azure, AWS, Windows Server, VMware)

Tools

VMware ESX

Citrix XenApp

Azure

AWS

Windows Server

Cisco networking

Cisco UCS

Job description

Brown University Health is seeking an IT Operations Engineer to manage the datacenter server and network environment, covering Windows Server, Linux, VMware ESX, and Citrix XenApp. The role focuses on designing and implementing monitoring systems and maintaining security and high availability across enterprise platforms.

Reporting to the Manager of Service Operations, you will support infrastructure projects, perform patching/upgrades, and ensure backup and recovery capabilities.