IT Operations & Cybersecurity Specialist

Jobgether; United States; Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fully Remote

Autonomy and Ownership

Professional Development

Career Growth

Asynchronous culture

Job summary

Jobgether is seeking an IT Operations & Cybersecurity Specialist for a remote, hands-on role supporting multiple clients from a distributed team. You will manage day-to-day IT administration, user support, and secure environments using cloud productivity platforms, endpoint management, and automation tools.

You will contribute to security initiatives, including vulnerability research, device hardening, and incident‑response documentation, while maintaining reliable operations in a flexible,

Qualifications

• At least two years of hands‑on IT operations, helpdesk, or systems administration experience.
• Experience administering Microsoft 365 or Google Workspace with security policies and troubleshooting.
• Familiarity with MDM solutions (Intune/Jamf) and device enrolment.
• Scripting ability in at least one language (PowerShell, Bash, or Python) to automate tasks.
• Strong English communication; German is a plus.
• Ability to work remotely across time zones; reliable setup.
• Certifications in Microsoft 365 or Google Workspace are advantageous.
• Exposure to ISO 27001, SOC 2, or similar security standards is a plus.

Responsibilities

• IT Administration: manage user accounts, groups, permissions, and licenses in Microsoft 365 or Google Workspace.
• Endpoint Management: onboard Windows/macOS devices into MDM and coordinate remote handovers.
• Technical Support: handle first‑line requests and routine troubleshooting; escalate complex incidents.
• IT Maintenance & Monitoring: conduct weekly checks on patches, backups, security alerts, and system health.
• Documentation & Process Improvement: create runbooks and SOPs to improve consistency.
• Cybersecurity Projects: focus ~20% of time on CVE research, hardening scripts, incident response playbooks, ISO 27001 tasks.
• Continuous Improvement: streamline IT workflows and security practices across distributed clients.

Skills

IT operations

Cybersecurity

PowerShell

Python

Automation

Tools

Microsoft 365

Google Workspace

MDM (Intune/Jamf)

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Operations & Cybersecurity Specialist based in United States.

Join a distributed technology team dedicated to delivering reliable IT operations and strengthening cybersecurity for organisations that handle sensitive data. In this remote, hands‑on role, you will manage day‑to‑day IT administration, support users, and maintain secure digital environments for multiple clients. You will work with modern cloud productivity platforms, endpoint management tools, and automation technologies to ensure systems remain secure, compliant, and operational. Beyond routine IT support, you will contribute to security initiatives involving vulnerability research, device hardening, and incident response documentation. This position offers an opportunity to develop your cybersecurity expertise while taking ownership of operational responsibilities. You will thrive in an autonomous, asynchronous working environment that values reliability, continuous learning, and practical problem‑solving.

Accountabilities

• IT Administration: Provision and manage user accounts, groups, permissions, and licences across Microsoft 365 or Google Workspace, ensuring secure and efficient access to business applications.
• Endpoint Management: Prepare and onboard Windows and macOS laptops into mobile device management (MDM) platforms, coordinate remote device handovers, and maintain appropriate device configurations.
• Technical Support: Handle first-line support requests, including password resets, access issues, and routine troubleshooting, while escalating more complex incidents when necessary.
• IT Maintenance and Monitoring: Conduct weekly maintenance checks covering software patch status, backup logs, security alerts, and general system health to help maintain reliable operations.
• Documentation and Process Improvement: Document technical fixes, standard operating procedures, and runbooks to improve consistency, knowledge sharing, and operational efficiency.
• Cybersecurity Projects: Dedicate approximately 20% of your time to security-focused initiatives, including CVE research and briefings, laptop hardening scripts, incident‑response playbooks, and ISO 27001 checklist development.
• Continuous Improvement: Identify opportunities to streamline IT workflows, strengthen security practices, and improve service delivery across a distributed client environment.

Requirements

• Professional Experience: At least two years of hands‑on experience in IT operations, helpdesk support, systems administration, or a comparable technical role.
• Cloud Administration: Practical experience administering Microsoft 365 or Google Workspace, including user and group management, security policies, permissions, and basic troubleshooting.
• Endpoint Management: Familiarity with MDM solutions such as Microsoft Intune, Jamf, or equivalent platforms, including device enrolment and configuration.
• Scripting and Automation: Proficiency in at least one scripting language, such as PowerShell, Bash, or Python, with the ability to automate routine tasks and improve operational workflows.
• Communication Skills: Strong written and spoken English, with the ability to document technical processes clearly and collaborate effectively with distributed teams. German language skills are an advantage.
• Remote Working Readiness: A reliable internet connection, a professional remote working environment, and the ability to work independently across different time zones.
• Personal Attributes: A proactive, organised, and detail‑oriented approach, with strong troubleshooting skills, sound judgement, and a willingness to learn and take ownership of responsibilities.
• Preferred Qualifications: Microsoft 365 Administrator Expert, Microsoft 365 Endpoint Administrator, or Google Workspace Administrator certifications are advantageous.
• Security Knowledge: Exposure to cybersecurity and compliance frameworks such as ISO 27001, SOC 2, or similar standards is a plus.

Benefits

• Competitive Compensation: Hourly compensation within the advertised range of €10–€18, with the original role description specifying a typical rate of €12–€16 per hour, paid in euros.
• Fully Remote Work: Work remotely from anywhere.
• Autonomy and Ownership: Take responsibility for your area of work, manage your tasks independently, and contribute directly to operational improvements.
• Professional Development: Build practical cybersecurity experience through hands‑on projects involving vulnerability research, endpoint hardening, incident response, and compliance.
• Career Growth: Opportunity to expand your responsibilities and progress into a broader role as the team grows.
• Flexible, Asynchronous Culture: Benefit from an async-first working environment, with occasional video meetings scheduled during hours compatible with Central European Time (CET).
• Practical Security Experience: Develop your technical capabilities while working across IT administration, endpoint management, automation, and security operations.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role’s core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.