IT Operations & Cloud Strategy Lead

General Dynamics IT; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

General Dynamics IT is seeking an IT Operations Manager to provide strategic and operational leadership for enterprise technology services supporting mission-critical programs and agency operations. This role oversees day-to-day IT operations, cloud infrastructure, enterprise applications, cybersecurity coordination, change management, and modernization initiatives.

You will guide cross-functional teams across infrastructure, cloud services, identity management, and end-user support, ensuring

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 8+ years of progressive IT experience.
• 3+ years in operational leadership, management, or supervisory roles.
• Experience supporting federal government information systems.

Responsibilities

• Direct and coordinate daily IT service delivery across infrastructure, cloud services, enterprise applications, identity management, and end-user support.
• Establish operational priorities, resource allocations, and service delivery expectations.
• Lead operational reviews and status meetings while monitoring project and program performance.
• Ensure operational activities align with strategic goals and mission requirements.
• Serve as escalation point for operational issues, outages, and service disruptions.
• Provide leadership for Microsoft Azure and cloud modernization initiatives and oversee cloud deployments.
• Support governance decisions regarding application hosting and enterprise integration strategies.
• Collaborate with cybersecurity teams to maintain secure and compliant operating environments.
• Coordinate IT services supporting disaster services initiatives and emergency response capabilities.

Skills

Communication

Information Technology Operations

Services Management

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

General Dynamics IT is seeking an IT Operations Manager to provide strategic and operational leadership for enterprise technology services supporting mission-critical programs and agency operations. This role oversees day-to-day IT operations, cloud infrastructure, enterprise applications, cybersecurity coordination, change management, and modernization initiatives.

You will guide cross-functional teams across infrastructure, cloud services, identity management, and end-user support, ensuring