IT Operations Admin Lead: Cross-Group Logistics

Johns Hopkins Applied Physics Lab; Laurel (MD); On-site; USD 33,000 - 61,000; Full time

Job summary

Johns Hopkins Applied Physics Laboratory (APL) is seeking an Office Administrator to support the IT Operations organizations in the Force Projection Sector (FPS), including KIT and KIX. You will perform on-site administrative duties, manage calendars, procure IT equipment, and coordinate travel and onboarding for FPS staff.

The role requires strong communication, MS Office proficiency, and the ability to work under pressure while adapting to changing priorities.

Qualifications

• Have a high school diploma or equivalent.
• Have 5+ years of administrative office experience.
• Are able to lift IT equipment and boxes weighing up to 25 pounds.
• Have a proven track record of strong communication skills.
• Have a demonstrated customer service mindset with a commitment to reducing administrative burdens for staff by providing proactive, responsive, and solutions-focused support.
• Are proficient in Microsoft Office suite products, particularly Excel, Word, PowerPoint and Outlook.
• Are a self-starter who is able to independently prioritize tasks, exercise sound judgment and pro-actively resolve issues.
• Have a demonstrated ability to work effectively under pressure and can easily and quickly adapt to changing priorities.
• Are a flexible and supportive team member, willing to adapt to changing priorities and work well in a team environment.
• Are able to obtain an Interim Secret level security clearance by your start date and can ultimately obtain Secret level clearance.

Responsibilities

• Provide on-site administrative support to KIT & KIX Group Supervisors and FPS IT Operations staff by handling routine admin matters.
• Process procurement requests for IT equipment and supplies and coordinate shipment to FPS field offices.
• Manage certification and training requirements for FPS IT Operations staff and coordinate on-site training events.
• Assist in logistics of FPS IT Operations staff office moves and onboarding activities.
• Serve as Group Property Associate for KIT and KIX groups, including surplus property requests and inventory.

Skills

Administrative experience

Strong communication

Customer service mindset

MS Office

Self-starter

Team player

Ability to lift 25 lbs

Security clearance eligibility

Education

High school diploma or equivalent

Job description

Johns Hopkins Applied Physics Laboratory (APL) is seeking an Office Administrator to support the IT Operations organizations in the Force Projection Sector (FPS), including KIT and KIX. You will perform on-site administrative duties, manage calendars, procure IT equipment, and coordinate travel and onboarding for FPS staff.

The role requires strong communication, MS Office proficiency, and the ability to work under pressure while adapting to changing priorities.