IT Network Manager

Empower AI; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Join a forward-thinking company as an IT Network Manager, where you will lead the charge in managing complex network systems and driving technological innovation. This role involves overseeing a legacy architecture while transitioning to a modern Hyper-Converged Infrastructure, ensuring seamless service delivery. You will collaborate with internal teams and external vendors to implement cutting-edge solutions and optimize network performance. The ideal candidate will possess a strong background in IT networking, excellent communication skills, and a passion for technology. Embrace this opportunity to make a significant impact in a company dedicated to transforming government operations.

Qualifications

• 10-15 years of experience in IT networking with increasing responsibility.
• Bachelor's Degree or equivalent experience required.

Responsibilities

• Manage software platforms and support legacy architecture.
• Design and maintain VRealize Automation integrated with ServiceNow.
• Monitor network performance and troubleshoot complex issues.

Skills

Network Management

Technical Leadership

Troubleshooting

Automation Scripting

Communication Skills

Education

Bachelor's Degree in IT

Tools

vCloud Suite

vSAN

Nutanix

ServiceNow

Ansible

Jenkins

Job description

IT Network Manager

Job ID: 2024-7954

Job Locations: US-DC-WASHINGTON

Category: Telecommunications

Type: Regular Full-Time

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

The Network Engineering Manager shall support GSA Enterprise Infrastructure and Platform Management services including managed hosting and unmanaged hosting (Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS)), server installation, O/S loading, system hardening in accordance with Federal Information Security Management Act (FISMA) security requirements, installation of patches, application and system back-ups, and restoration. Duties include, but are not limited to:

• Support a legacy architecture and be able to simultaneously convert and support existing and future Hyper-Converged Infrastructure (HCI) architecture
• Management of software platforms running on-premise such as the vCloud Suite and a mixed Hyper-converged (HCI) environment running vSAN and Nutanix converged storage
• Design, Operate, and maintain VRealize Automation (vRA) engine integrated with ServiceNow, Ansible, and Jenkins to provide provisioning configurations, policy, and governance management
• Monitor LAN system and network performance, troubleshoot and resolve complex problems to ensure no disruption of services
• Drive technological innovation through research and technology assessments, developing roadmaps for technology replacement
• Maintain all relevant documentation
• Translate technical and business requirements into enterprise-level designs, validate in test environments, and provide knowledge transfer
• Provide technical leadership and serve as the technical point of contact for projects
• Analyze and solve technical problems, communicate effectively with internal clients
• Assist with knowledge transfer, evaluate new technologies and services
• Perform Tier 3/Level III operational engineering and management, providing advanced support
• Coordinate with vendors, manage technical pilots and projects, recommend procedures and controls
• Maintain and document managed assets, ensure security procedures are implemented
• Monitor resource utilization, oversee monitoring and management systems
• Develop automation scripts, support technology planning, and optimize applications and infrastructure
• Utilize AIOps for proactive evaluation and remediation
• Ensure service delivery according to specifications, support after-hours activities, review timesheets and expense reports, supervise team performance

Qualifications

Minimum Requirements:

• Bachelor's Degree or equivalent experience

Certifications required:

• Cisco Certified Design Professional (CCDP) or Cisco Certified Network Professional (CCNP)
• ITIL Foundation or Practitioner v.4
• DevSecOps FoundationSM from DevOps Institute

Experience Required:

• 10-15 Years

Preferred Qualifications:

• At least 15 years' experience in IT networking with increasing responsibility
• Bachelor's degree in relevant IT discipline
• Experience managing complex voice, video, and data networks
• Strong communication skills

Physical Requirements:

• Sitting and standing for long periods, mobility within the office and between buildings, stooping, kneeling, crouching, or crawling as required

About Empower AI

All hiring and promotion decisions are merit-based. Empower AI does not discriminate based on age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.