IT Network Engineer

Navajo County; Holbrook (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Navajo County is seeking an experienced network professional to manage and secure the county's communications infrastructure, including data networks, VoIP, and video surveillance systems.

The role focuses on configuring and maintaining Cisco gear, firewall policies, SDN concepts, and Teams Direct Routing. Government experience is preferred, with on-call duties as required.

Qualifications

• Bachelor-level degree in a related field and 3+ years of network administration experience.
• Experience in a government setting is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Install, modify and maintain computer networks including LAN/WAN and data links.
• Troubleshoot network issues and diagnose faults to restore service quickly.
• Maintain Firewall ACL rules and Remote Access configurations.
• Upgrade network equipment and firmware to current versions.
• Configure routing/switching equipment and VPN technologies.
• Support VoIP, SIP call routing and SBC configurations.
• Assist on-call technicians as needed.
• Document network usage, vulnerabilities and changes.

Skills

Cisco routing

SIP/VoIP

SDN concepts

Meraki VPN technologies

Windows Server/AD/Azure

Teams PBX

Troubleshooting network problems

Firewall management

Education

Bachelor's Degree in Computer Science or closely related field

Tools

Cisco routers/switches

Video Surveillance Platforms

Session Border Controller

Job description

Summary

Under general supervision, performs technical network, telephony and video surveillance administration work of considerable difficulty, and performs related duties as assigned.

Under general supervision, performs technical network, telephony and video surveillance administration work of considerable difficulty, and performs related duties as assigned.

Essential Job Functions

(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

• Install, modify and maintain computer networks such as local area networks, wide area networks, Internet access, and other data communications systems.
• Perform network troubleshooting to isolate, diagnose and repair common network problems.
• Maintain Firewall ACL rules and Remote Access.
• Upgrade data network equipment to latest stable software and firmware releases.
• Configure and deploy routing and switching equipment.
• Configure, deploy, troubleshoot and update Session Border Controller.
• Troubleshoot VoIP routing and function using SIP message captures.
• Provision, deploy, maintain and troubleshoot VoIP phones.
• Research and recommend software and hardware purchases to the Senior Network Engineer.
• Prepare reports regarding usage, network vulnerabilities and related topics.
• Install and maintain surveillance equipment and software.
• Troubleshoot IP surveillance camera, server and network operation.
• Must be available to assist “on-call’ technicians as needed.

Knowledge and Skills

• Understanding of Cisco Service Provider routing and switching.
• Understanding of SIP communications and call flows.
• Knowledge of Software Defined Networking Concepts.
• Knowledge of Meraki wireless and VPN technologies.
• Knowledge of basic Analog Phone communications.
• Knowledge of VoIP Gateways/SBCs and Teams Direct Routing.
• Knowledge of current MS Windows Operating systems, MS Windows Server, Hardware Virtualization, Active Directory, MS Azure and Unified Messaging.
• Skill in professional communications both verbally and in writing.
• Skill in handling stressful situations with hard deadlines and/or conflicting priorities.
• Skill in establishing and maintaining effective working relationships with employees, other agencies and the public.
• Experience with Microsoft Teams as an Enterprise PBX.
• Experience in Cisco Enterprise routers, switches and firewall devices.
• Experience planning, organizing and fulfilling projects that include cooperation between multiple departments and vendors.
• Experience with Video Surveillance Platforms and System Design

Desirable Qualifications

Bachelor\'s Degree in Computer Science or closely related technical field; AND three years’ experience in network administration and computer systems; prior work experience in a government setting is preferred.

Employee Benefits

Navajo County offers a comprehensive employee benefits package to regular employees working 40

Hours Per Week That Includes

(Regular Part Time employees working 30 – 39 hours a week receive some benefits on a pro-rated basis.
Part Time employees working less than 30 hours a week and temporary employees do not receive benefits)