IT Manager, Store Systems – Hardware Dublin, CA

ESR Healthcare; Dublin (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

ESR Healthcare in Dublin, CA, is seeking an IT Manager for Store Systems. The role is a 6-month contract-to-hire position focusing on managing the hardware lifecycle roadmap, leading large-scale projects, and vendor management. Candidates should have a Bachelor’s degree and over 7 years of experience in project planning and execution within medium to large organizations. Strong communication skills and proficiency with Microsoft Office and retail technologies are essential. Immediate application desired.

Qualifications

• 7+ years of experience leading project planning and execution in medium to large organizations.
• Proven ability to collaborate, influence, and build relationships across organizational levels.
• Experience negotiating and managing vendor contracts.

Responsibilities

• Define and manage the store hardware lifecycle roadmap.
• Lead large scale hardware refresh and rollout projects.
• Prepare and present executive level status reports.

Skills

Project planning and execution

Vendor contract management

Communication skills

Organizational skills

POS systems knowledge

Retail hardware/software understanding

Proficiency with Microsoft Office

Familiarity with PMO tools

Project delivery methodologies

Education

Bachelor’s degree in business, Information Systems, Computer Science, or equivalent experience

Tools

Microsoft Teams

Microsoft Project

Microsoft SharePoint

Microsoft OneDrive

Microsoft Visio

OnePlan

Primavera

Planview

Job description

IT Manager, Store Systems – Hardware Dublin, CA
Duration: 6 months contract-to-hire

Roles & Responsibilities

• Define and manage the store hardware lifecycle roadmap, including OS strategy and standards, in partnership with architecture teams.
• Track EOS/EOES/support milestones and develop multi year refresh strategies to remediate legacy devices and mitigate risk.
• LZad annual device certification, validation, and lab testing to ensure compliance and readiness.
• Govern hardware deployments across locations, including approval of deployment models, schedules, and execution plans.
• Lead large scale hardware refresh and rollout projects using multiple delivery methodologies.
• Manage end to end hardware procurement, including BOMs, vendor coordination, logistics, and delivery.
• Act as primary owner for hardware vendor management, including contract/SOW reviews and performance management, in collaboration with Legal and IT Contracts.
• Develop and manage detailed project and workstream plans to ensure on time, well resourced delivery.
• Define project scope, objectives, and deliverables through analysis and stakeholder engagement.
• Identify and manage risks, issues, dependencies, and constraints, escalating as needed.
• Prepare and present executive level status reports highlighting progress, risks, and decisions required.
• Partner with business, store operations, internal teams, and third party providers to ensure alignment and successful delivery.
• Provide leadership and oversight to internal teams and external deployment partners.
• Drive continuous improvement through process optimization and capture lessons learned to enhance future initiatives.

Qualifications & Special Skills

• Bachelor’s degree in business, Information Systems, Computer Science, or equivalent experience
• 7+ years of experience leading project planning and execution in medium to large organizations
• Strong verbal, written, and presentation communication skills
• Proven ability to collaborate, influence, and build relationships across organizational levels
• Solid organizational skills with the ability to prioritize and manage multiple competing initiatives
• Experience negotiating and managing vendor contracts
• Strong knowledge of POS systems, retail hardware/software, and retail store technologies
• Proficiency with Microsoft Office and collaboration tools (Project, Teams, SharePoint, OneDrive, Visio); quick to learn new tools and processes
• Familiarity with PMO tools (e.g., OnePlan, Primavera, Planview)
• Experience across project delivery methodologies (Waterfall, Agile, Hybrid)
• Prefer Project Management certification (e.g., PMP, PBA, CSM)