IT Manager - Implementation (Transportation Management System)

GEODIS; Brentwood (TN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid parental leave

Career development

Employee discounts

Wellness perks

Daycare discount

Volunteer opportunities

Job summary

GEODIS is seeking an IT Manager - Implementation to lead end-to-end Transportation Management System onboarding and implementation efforts. You will manage a 4–6 person team, serve as a TMS SME across Tier 1 platforms such as MercuryGate/Infios, and guide integrations with ERP, WMS, and carrier systems.

You will collaborate with internal and external stakeholders to gather requirements, track performance, and ensure scalable, best-practice solutions while driving training and standardization

Qualifications

• Bachelor’s degree in Computer Science from a 4 year college or university.
• 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms.
• 6+ years of experience leading TMS implementations and client onboarding projects.
• 3+ years of people management experience, including managing teams of 4–6 individuals.

Responsibilities

• Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction.
• Manage and develop a team of 4–6 analysts, providing guidance, coaching, and oversight on technical design and implementation work.
• Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts.
• Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems.
• Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions.
• Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements.
• Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success.
• Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes.
• Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices.
• Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts.

Skills

TMS expertise

Team leadership

Client onboarding

Stakeholder management

Education

Bachelor’s degree in CS

Job description

IT Manager - Implementation (Transportation Management System)

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction
• Manage and develop a team of 4–6 analysts, providing guidance, coaching, and oversight on technical design and implementation work
• Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts
• Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems
• Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions
• Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements
• Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success
• Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes
• Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices
• Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts

What you need:

• Bachelor’s Degree in Computer Science from a 4 year college or university
• 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms
• 6+ years of experience leading TMS implementations and client onboarding projects
• 3+ years of people management experience, including managing teams of 4–6 individuals

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!

Join our Team!