IT Manager: Build Scalable Ops Across 34 Locations

Pluckers Wing Bar; Austin (TX); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

100% company-paid health insurance

Paid time off

Parental leave

Employee discounts

Professional development

Job summary

Pluckers Wing Bar is seeking an IT Manager to ensure all systems run smoothly across 34 restaurants and the Austin corporate office. You will lead the IT team, shape strategy with the IT Director, and roll up your sleeves on deployments, vendor calls, and budgeting.

You’ll manage budgets, vendor relationships, and SOPs, while mentoring staff and coordinating with Operations, Marketing, Finance, and leadership. This full‑time role sits at our Austin HQ with travel to locations.

Qualifications

• 6–10 years of progressive IT experience with both hands‑on technical work and team leadership.
• At least 2 years managing or leading an IT team.
• Strong hands‑on experience with Microsoft 365, enterprise networking, endpoint management, and security.
• Demonstrated experience with vendor management, IT budgets, and procurement.
• Multi‑location or distributed environment experience.
• Operationally disciplined, proactive communicator.

Responsibilities

• Work alongside the IT team to deliver infrastructure projects, system deployments, and technical improvements across all 34 locations.
• Own vendor relationships, contracts, procurement, and IT budget management.
• Establish and enforce standard operating procedures, documentation, and change management.
• Evaluate the current technology environment and drive improvements.
• Partner with the IT Director on department strategy, staffing recommendations, and long‑term planning.
• Lead the team day to day through 1‑on‑1s, workload management, mentorship, and accountability.
• Serve as the primary IT point of contact for Operations, Marketing, Finance, and executive leadership.
• Take on full people management as the department matures, including hiring, performance reviews, and building out the team.

Skills

IT leadership

Team management

Vendor management

Security

Microsoft 365

Enterprise networking

Budget management

Tools

Microsoft 365

End‑point management

Security tooling

Job description

Pluckers Wing Bar is seeking an IT Manager to ensure all systems run smoothly across 34 restaurants and the Austin corporate office. You will lead the IT team, shape strategy with the IT Director, and roll up your sleeves on deployments, vendor calls, and budgeting.

You’ll manage budgets, vendor relationships, and SOPs, while mentoring staff and coordinating with Operations, Marketing, Finance, and leadership. This full‑time role sits at our Austin HQ with travel to locations.