IT Manager

Kinect LLC; Portland (OR); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Kinect LLC seeks a hands-on IT Manager to oversee day-to-day technology operations, infrastructure, security, and IT staff across the organization. You will manage a small technical team while remaining actively involved in systems administration, upgrades, and vendor relationships.

The role requires leadership experience, strong IBM i and RPG skills, Windows environments, and expertise in security, backup, and disaster recovery. Onsite initially, with a plan to move to hybrid work.

Qualifications

• 5+ years supporting IT operations with leadership or supervisory responsibility.
• Strong hands-on IBM i administration and RPG programming experience.
• Experience administering Windows environments, networks, service desk, and end-user systems.
• Knowledge of Google Workspace administration and security best practices.
• Ability to manage multiple projects, vendors, and priorities.

Responsibilities

• Oversee daily operations of network, server, desktop, and business systems infrastructure.
• Manage and develop a small IT team and contractors.
• Maintain IBM i, Windows, network, service desk, and related environments.
• Support RPG-based systems and application requirements.
• Lead hardware/software upgrades, maintenance, and performance optimization.
• Develop backup, disaster recovery, security, and business continuity processes.
• Manage budgets, vendor relationships, and technology purchases.
• Partner with senior management to identify technology needs and improve system effectiveness.
• Provide regular leadership updates on infrastructure, projects, risks, and priorities.
• Participate in hiring, training, and development of IT staff.

Skills

Leadership

IBM i administration

RPG programming

Windows admin

Google Workspace administration

Security planning

Backup & DR

Vendor management

Project management

Communication

Education

Degree in IT / IS / CS

Tools

IBM i

Windows Server

Google Workspace

Job description

Our client, an established insurance and services organization, is seeking a hands-on IT Manager to oversee day-to-day technology operations, infrastructure, security, and IT staff across its business. This role is ideal for an experienced IT leader who is comfortable managing a small technical team while remaining actively involved in systems administration, infrastructure support, security, troubleshooting, vendor management, and technology planning.

Key Responsibilities

• Oversee daily operations of network, server, desktop, and business systems infrastructure.
• Manage, develop, and support a small team of IT professionals and contractors.
• Maintain and administer IBM i, Windows, network, service desk, and related infrastructure environments.
• Support and oversee RPG-based systems and related application requirements.
• Evaluate and recommend hardware, software, infrastructure upgrades, and replacement technologies.
• Manage system installations, upgrades, maintenance, troubleshooting, and performance optimization.
• Develop and maintain backup, disaster recovery, security, and business continuity processes.
• Maintain network, data, system, and communications security in accordance with applicable standards and regulatory requirements.
• Manage IT budgets, vendor relationships, technology purchases, and cost controls.
• Partner with business users and senior management to identify technology needs and improve system effectiveness.
• Provide regular updates to leadership regarding infrastructure, security, projects, risks, and department priorities.
• Participate in hiring, training, performance management, and development of IT staff.

Qualifications

• 5+ years of experience supporting IT operations, including leadership or supervisory responsibility.
• Strong hands-on experience with IBM i administration and RPG programming.
• Experience administering Microsoft Windows environments, networks, service desk operations, and end-user systems.
• Experience with Google Workspace/Google Apps administration.
• Strong knowledge of infrastructure security, backup, disaster recovery, and systems administration best practices.
• Experience managing hardware and software installations, upgrades, maintenance, and troubleshooting.
• Ability to manage multiple projects, priorities, vendors, and operational responsibilities.
• Strong problem-solving, critical-thinking, organizational, and communication skills.
• Ability to work independently while effectively managing and developing a small technical team.
• Degree in Information Technology, Information Systems, Computer Science, or a related field preferred; equivalent relevant experience will be considered.
• Candidates should also be comfortable performing occasional hands-on hardware and infrastructure work, including installing or removing equipment, working in confined areas, and lifting up to approximately 15 pounds.

Location: Onsite five days per week initially, with the expectation of transitioning to a hybrid schedule of approximately three days per week onsite.

Compensation: $100,000–$135,000 annual base salary. Actual compensation will depend on factors including experience, qualifications, skills, and business needs. The position also includes a comprehensive benefits package.

Equal Employment Opportunity Kinect and our client are equal opportunity employers. Employment decisions are made without regard to race, color, religion, creed, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender, gender identity or expression, age, marital status, disability, genetic information, citizenship or immigration status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Kinect is committed to providing equal employment opportunities to all qualified applicants.