Warehouse IT Manager

CS Recruiting, a Hirewell company; Monroe (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

CS Recruiting, a Hirewell company, seeks an IT Manager for Warehousing to oversee site IT systems supporting warehouse and supply chain operations. You will partner with Operations, Engineering, and Corporate IT to troubleshoot issues and drive continuous improvement.

The role requires leading system implementations, user training, and ensuring system uptime in a high-volume distribution environment. Flexibility for nights/weekends is expected.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 2+ years working with relational databases.
• 5–8 years of progressive information systems experience.
• Experience supporting warehouse or supply chain systems preferred.
• Knowledge of switch and router installation, management, and maintenance.
• Strong written and verbal communication skills.
• Ability to travel independently as required.
• Ability to work flexible hours, including occasional nights and weekends to support operations.

Responsibilities

• Oversee site IT systems for warehouse and supply chain operations.
• Partner with Operations, Engineering, and Corporate IT to troubleshoot issues and drive performance.
• Develop and train user community to maximize system utilization.
• Lead technology implementations, upgrades, and data initiatives on site.
• Provide recurring training to supervisors and associates on systems and reporting tools.
• Maintain documentation and best practice guides.

Skills

Relational databases

Communication skills

Project leadership

Analytical thinking

Problem solving

Team leadership

Ability to adapt

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Tools

WMS systems

SQL

Job description

As a leader in customized logistic solutions, our client establishes real partnerships with their customer by creating a powerful, high performance and service-oriented culture within its operations. They look to provide their customer the best possible service at the lowest possible cost. Their 955,000 square foot facility is designed to deliver the growth and performance their customer requires over the long-term.

IT Manager - Warehousing

Summary

The Site IT Manager is responsible for overseeing all site-level information technology systems that support warehouse and supply chain operations. This role ensures the reliability, efficiency, and continuous improvement of automated production and warehouse management systems.

The Site IT Manager partners closely with Operations, Engineering, and Corporate IT to troubleshoot system issues, improve workflows, manage infrastructure, and lead technology initiatives that drive performance. This leader also develops and trains the user community to maximize system utilization and operational efficiency.

Responsibilities:

Systems & Infrastructure Management

• Analyze information processing needs using structured analysis and data modeling techniques.
• Determine software and hardware requirements to establish, enhance, or modify systems.
• Install, configure, monitor, and maintain warehouse systems, servers, workstations, and network infrastructure.
• Manage switch and router installation, configuration, and maintenance.
• Expand or modify systems to support new operational needs or improve workflow efficiency.
• Review system performance indicators and logs to diagnose issues and correct errors.
• Test, install, monitor and maintain computer systems and programs.
• Ensure system uptime and responsiveness in a high-volume distribution environment.

Operational Support & Continuous Improvement

• Partner with Operations leadership to support Warehouse Management Systems (WMS), automation platforms, RF systems, and reporting tools.
• Troubleshoot process and system issues to identify root cause and implement sustainable solutions.
• Document and elevate system issues to Corporate IT or external support vendors as needed.
• Track progress and status of all technology initiatives and provide clear, concise updates to leadership.
• Serve as site project leader for technology implementations, upgrades, and data initiatives.

Training & User Development

• Provide recurring training to supervisors and associates on systems, applications, and reporting tools.
• Develop user documentation and best practice guides.
• Serve as primary site point of contact for system education and technology adoption.
• Promote continuous learning and responsible system usage.

Leadership & People Management

• Supervise and coach IT support staff (if applicable).
• Conduct performance reviews and provide developmental feedback.
• Foster a service-oriented culture that prioritizes operational support and customer satisfaction.
• Collaborate cross-functionally with Operations, HR, Safety, and Finance.

Reporting & Compliance

• Prepare status reports for management detailing system performance, risks, and improvement initiatives.
• Ensure data integrity and proper system controls.
• Maintain compliance with company IT security and data protection standards.

Experience:

• Bachelor’s degree in Information Systems, Computer Science, or related field, or comparable work experience.
• 2 years working with relational databases
• 5–8 years of progressive information systems experience.
• Experience supporting warehouse or supply chain systems preferred.
• Knowledge of switch and router installation, management, and maintenance.
• Advanced computer and troubleshooting skills.
• Ability to read and interpret complex technical documentation.
• Proven ability to prioritize and manage work in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to manage others in a diverse environment with a focus on customer service.
• Ability to travel independently as required.
• Ability to work flexible hours, including occasional nights and weekends to support operations.

Preferred Qualifications

• Experience with relational databases.
• Knowledge of warehouse management systems (WMS) and supply chain platforms.
• Familiarity with automation systems and RF technology.
• Working knowledge of Microsoft Office applications and reporting tools.
• Experience with structured analysis, system design, and workflow improvement.
• Programming language knowledge (Java or similar) helpful but not required.

Core Competencies

• Strong analytical and problem-solving skills.
• Project leadership capability.
• Operational mindset with business acumen.
• High service orientation.
• Ability to handle multiple initiatives simultaneously.
• Strong interpersonal skills with the ability to develop others.
• Adaptability in a dynamic, high-volume distribution environment.
• This position is based in a high-volume warehouse and distribution center environment. The role requires regular presence on the warehouse floor to support operational technology and user needs.

Compensation Details:

This position offers a competitive base salary.