It Manager

Efinity Mortgage, LLC; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Efinity Mortgage seeks an IT Manager based in the Austin Corporate Office to lead technology operations for the organization and its 150+ employees across more than 20 branches. You will own branch IT infrastructure, set standards, and drive security and scalability across on-site and cloud environments.

The role combines hands-on issue resolution with strategic planning, vendor management, and executive communication to ensure a robust technology landscape aligned with business goals.

Responsibilities

• Owns corporate technology operations and branch IT infrastructure.
• Provides Tier 1–3 support for 150+ employees across 20+ locations.
• Designs a stable, secure, standardized, and scalable technology environment.
• Manages Microsoft 365 admin, identity and access management, endpoint management, networks, and firewalls.
• Oversees branch connectivity, servers, cloud services, cybersecurity, asset management, and vendor relations.

Job description

The IT Manager is Efinity Mortgage's hands-on technology leader and primary internal IT resource. Based in the Austin Corporate Office, this position owns corporate technology operations, branch IT infrastructure, and responsive Tier 1 through Tier 3 support for more than 150 employees across over 20 branch locations.

The manager will personally resolve day-to-day issues while also designing a stable, secure, standardized, and scalable technology environment. Responsibilities include Microsoft 365 admin, identity and access management, endpoint management, networks, firewalls, branch connectivity, servers and cloud services, cybersecurity, hardware and software standards, asset management, vendors, and technology projects.

Efinity is seeking a long-term technology partner who has previously served as the sole or primary IT manager for a similarly sized multi-location organization. The successful candidate will be comfortable working independently, communicating with executives and nontechnical employees, documenting the environment, setting priorities, and using qualified vendors or managed-service partners when specialized expertise or additional capacity is required.