IT Lead — Secure, Scalable Startup IT (Equity Eligible)

HiveWatch; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity Incentive Plan

Competitive salary

Job summary

HiveWatch is seeking an IT Specialist in Los Angeles to act as the backbone of the company’s technology experience. You will own the full IT function end‑to‑end, from system management to onboarding new hires and secure offboarding for departures, ensuring seamless operations and responsive service.

You will directly manage devices, security policies, and productivity tools while coordinating vendor relationships and scaling IT as the company grows.

Qualifications

• 5+ years in IT with ownership of corporate IT for a growing org.
• Startup experience, especially in early‑ to mid‑stage environments.
• Hands‑on admin of Google Workspace or Microsoft 365 with endpoint management via MDM.
• Able to work independently, prioritize, and resolve requests end‑to‑end.
• Strong foundation across endpoint management, IAM/SSO, networking, and cloud.
• Experience managing SaaS licensing, and vendor contracts, SLAs, renewals.
• Familiarity with IAM tools and provisioning/workgroup management.
• MacOS and Windows environments experience.
• Excellent communication and stakeholder management.
• Strong organizational, written, and verbal skills.

Responsibilities

• Own the full IT support lifecycle for all employee requests from intake to resolution.
• Onboard/offboard employees — accounts, hardware, access provisioning, deprovisioning.
• Manage endpoints via MDM and oversee hardware lifecycle from procurement to retirement.
• Policy, configuration, and license governance for Google Workspace and Microsoft 365.
• Administer corporate network — firewalls, switches, DNS, VPN, and capacity planning.
• Ensure reliable internet connectivity and ISP relationships for uptime.
• Oversee engineering tooling provisioning and licensing governance (GitHub, SaaS).
• Coordinate office tech (conference rooms, phones, printers) and vendor management.
• Balance reactive support with proactive improvements as HiveWatch scales.
• Oversee IT vendor/MSP ecosystem, SLAs, renewals, and escalations.
• Oversee cloud IAM (AWS, GCP) for non‑production access and access reviews.

Skills

Leadership

Startup experience

Vendor management

SaaS licensing

Customer focus

Prioritization

Problem solving

Communication

Tools

Google Workspace

Microsoft 365

MDM

IAM (SSO)

VM / Cloud network basics

Job description

HiveWatch is seeking an IT Specialist in Los Angeles to act as the backbone of the company’s technology experience. You will own the full IT function end‑to‑end, from system management to onboarding new hires and secure offboarding for departures, ensuring seamless operations and responsive service.

You will directly manage devices, security policies, and productivity tools while coordinating vendor relationships and scaling IT as the company grows.