IT Intern - Summer 2027

hendersonproducts; Manchester (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Henderson Products Inc. in Manchester, IA, is the North American leader in design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks, specializing in snow and ice control and Keeping America's Roads Safe.

We are seeking an IT Infrastructure Intern to support IT operations and infrastructure initiatives. You will gain hands-on experience in deployments, monitoring, and documentation, collaborating with senior IT staff while contributing to ongoing projects and daily IT

Qualifications

• Pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of IT systems, networking, and hardware.
• Familiarity with Windows operating systems.
• Knowledge of TCP/IP, DNS, DHCP, and related networking concepts.
• Strong problem-solving and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work well in a team and independently.
• Willingness to learn and take on new challenges.

Responsibilities

• Assist in setup, configuration, and troubleshooting of IT infrastructure systems (laptops, desktops, workstations, tablets, printers, etc.).
• Support installation and configuration of software and hardware components.
• Monitor system performance and perform basic diagnostics for optimal operation.
• Maintain and update documentation related to IT systems and projects.
• Troubleshoot IT-related issues for staff and end-users.
• Assist in projects to improve IT infrastructure efficiency, security, or scalability.
• Collaborate with senior IT staff on maintenance, upgrades, and updates.
• Provide technical support and assistance to team members as needed.

Skills

IT systems basics

Networking basics

Windows OS

Problem-solving

Communication skills

Team collaboration

Education

Pursuing degree in IT/CS or related field

Tools

Printers

PCs & Tablets

Job description

Join Henderson Products Inc., located in Manchester, IA! We are the North American leader in the design, manufacture and up fit of multi-purpose equipment for heavy-duty work trucks specializing in snow and ice control and Keeping America's Roads Safe!

HOW YOU WILL CONTRIBUTE:

As an IT Infrastructure Intern, you will work closely with the IT department to assist in the maintenance, troubleshooting, deployments, monitoring, and optimization of our IT systems and infrastructure. This is an excellent opportunity to gain hands‑on experience in IT operations, network administration, hardware management, and other key areas of IT infrastructure.

• Assist in the setup, configuration, and troubleshooting of IT infrastructure systems (laptops, desktops, workstations, tablets, printers, etc.)
• Support the installation and configuration of software and hardware components
• Help monitor system performance and perform basic diagnostics to ensure optimal operation
• Help maintain and update documentation related to IT systems, processes, and infrastructure projects
• Assist in troubleshooting IT-related issues for staff and end-users
• Work on assigned projects to improve IT infrastructure efficiency, security, or scalability
• Collaborate with senior IT staff on routine maintenance, upgrades, and system updates
• Provide technical support and assistance to team members as needed

WHAT THIS ROLE NEEDS:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Basic understanding of IT systems, networking, and hardware components
• Familiarity with common operating systems (Windows)
• Some knowledge of networking protocols and concepts (TCP/IP, DNS, DHCP, etc.)
• Strong problem‑solving skills and attention to detail
• Excellent communication skills, both verbal and written
• Ability to work effectively in a team environment and independently
• Willingness to learn and take on new challenges

WORKING CONDITIONS:

• Ability to lift/push up to 50 lbs.
• Exposure to noise and weld and grinding smoke at times

Our focus on integrity, teamwork, and high performance creates an ideal work environment for every one of our employees.

We offer competitive salaries, benefits, and opportunities for personal and professional growth. Discover our opportunities and come see all the ways you can do more at Douglas Dynamics.

As an Equal Opportunity Employer, Douglas Dynamics, LLC does not discriminate against qualified applicants in hiring based on race, color, sex, age, sexual orientation, gender identity, national origin, disability or any other characteristic protected by law.