IT Intern: On-Site Tech & Analytics Project

MacLean-Fogg Company; Sterling (IL); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Housing allowance

Job summary

MacLean-Fogg is seeking an Information Technology (IT) intern to apply classroom learning to the systems and tools that help a manufacturing business operate. You will work with IT professionals and business users to understand needs, troubleshoot issues, and improve reliability and usefulness of technology.

You will take ownership of a meaningful project with guidance from an experienced team. Depending on your assignment, you might improve a support resource, analyze a recurring issue, build a

Qualifications

• Enrollment in a bachelor's or master's degree program in information technology, computer science, information systems, cybersecurity, computer engineering, data analytics, or a closely related field.
• Interest in using technology to solve problems for people and a manufacturing business.
• A methodical approach to troubleshooting, testing ideas, and checking your work.
• Willingness to ask questions, learn from feedback, and explain technical information clearly.
• Availability for a full-time, on-site summer internship. Limited start-date flexibility may be available for academic calendars.

Responsibilities

• Learn the systems, support processes, and user needs relevant to your assignment.
• Gather information about technical issues, reproduce problems when appropriate, and document troubleshooting steps.
• Help configure, test, or support technology within your assigned access and under team guidance.
• Analyze data or recurring issues to identify opportunities for improvement.
• Create or update clear technical documentation and user instructions.
• Help test application, reporting, or automation changes before approved use.
• Protect confidential information, follow access and change-control procedures, and escape security concerns promptly.
• Organize your work, communicate progress, and take ownership of a project with coaching from your team.
• Follow facility safety requirements and present your project results and recommendations.

Skills

Interest in tech

Methodical troubleshooting

Clear communication

Team collaboration

Problem solving

Education

Bachelor's or Master's in IT/CS/IS/cybersec/data analytics

Tools

Microsoft 365

Excel

Power BI

Ticketing system

Job description

MacLean-Fogg is seeking an Information Technology (IT) intern to apply classroom learning to the systems and tools that help a manufacturing business operate. You will work with IT professionals and business users to understand needs, troubleshoot issues, and improve reliability and usefulness of technology.

You will take ownership of a meaningful project with guidance from an experienced team. Depending on your assignment, you might improve a support resource, analyze a recurring issue, build a