IT Intern: Hands-On Tech, Helpdesk & Cybersecurity

Santa Margarita Water District; Rancho Santa Margarita (CA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Santa Margarita Water District is seeking an Information Technology Intern to gain hands-on experience supporting the District's technology operations, including help desk support, cybersecurity, databases, networking, and IT asset management in a fast-paced, customer-focused environment.

Under supervision, the intern assists with troubleshooting hardware and software, documents help desk activities, supports infrastructure projects, and participates in cybersecurity initiatives while developing

Qualifikationen

• Internship is designed for a college student seeking practical IT experience.
• Assist with troubleshooting hardware, software, printers, and network connectivity.
• Documents help desk activities and supports database maintenance.
• Supports IT infrastructure projects and cybersecurity initiatives.
• Provides courteous, professional customer service.

Aufgaben

• Troubleshoot end-user printer and hardware issues.
• Assist in troubleshooting desktop software and network connectivity.
• Relocate end-user computers and peripheral devices.
• Assist in video management server maintenance.
• Assist in IT asset management and data entry.

Kenntnisse

Printer troubleshooting

Hardware troubleshooting

Customer service

End-user issue troubleshooting

Documentation

Microsoft Office

Ausbildung

Enrollment in accredited college

Tools

Helpdesk software

Windows OS

Jobbeschreibung

Santa Margarita Water District is seeking an Information Technology Intern to gain hands-on experience supporting the District's technology operations, including help desk support, cybersecurity, databases, networking, and IT asset management in a fast-paced, customer-focused environment.

Under supervision, the intern assists with troubleshooting hardware and software, documents help desk activities, supports infrastructure projects, and participates in cybersecurity initiatives while developing