IT Infrastructure Support Specialist

Creative Financial Staffing, LLC; Brighton (CO); On-site; USD 75,000 - 90,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking an IT Infrastructure Support Specialist to join our IT team in the United States. You will manage Windows Server environments, Active Directory, MFA, and support critical business applications in a multi-server setup.

You will handle SQL Server backups/restores, network connectivity, VPNs, and end-user issues, participate in infrastructure upgrades, document procedures, and work with IT leadership on modernization initiatives.

Qualifications

• 2-5 years of IT infrastructure support or related experience.
• Hands-on experience with Windows Server and Active Directory.
• Understanding of networking, VPNs, and end-user support.

Responsibilities

• Support and maintain Windows Server environments and related systems.
• Administer Active Directory, SSO, MFA, user accounts and access controls.
• Support business-critical applications and underlying infrastructure.
• Perform SQL Server backups, restores, and basic T-SQL tasks using SSMS.
• Troubleshoot network connectivity, VPN, hardware, and end-user issues.
• Assist with onboarding/offboarding from systems perspective.
• Monitor infrastructure performance and assist with issue resolution.
• Create and maintain technical documentation, runbooks, and configurations.
• Assist with upgrades, deployments, and modernization projects.

Skills

Windows Server

Active Directory

Networking fundamentals

SQL Server

End-user support

Google Workspace

Tools

SQL Server Management Studio

VPN

SSO

Job description

IT Infrastructure Support Specialist

Salary: $75,000 – $90,000

Why This Opportunity Stands Out:

• Expand your infrastructure expertise across Windows Server, SQL Server, identity management, networking, and business-critical applications.
• Work closely with experienced corporate IT leadership with access to technical mentorship and development.
• Gain hands‑on exposure to a multi-server IT environment supporting critical business operations.
• Take ownership of infrastructure troubleshooting, system reliability, and technical support.
• Participate in technology modernization, infrastructure improvements, and system transition initiatives.
• Build and improve technical documentation, procedures, and infrastructure runbooks.
• Enjoy a broad technical scope with visibility across the organization and strong potential for career growth.

Key Responsibilities for the IT Infrastructure Support Specialist:

• Support and maintain Windows Server environments, including troubleshooting server and system issues.
• Administer Active Directory, SSO, MFA, user accounts, permissions, and access controls.
• Support and troubleshoot business‑critical applications and underlying infrastructure.
• Perform SQL Server backups, restores, and basic T-SQL administration using SQL Server Management Studio.
• Troubleshoot network connectivity, VPN, hardware, printers, and infrastructure‑related end‑user issues.
• Support employee onboarding and offboarding from a systems and access perspective.
• Monitor infrastructure performance and assist with identifying and resolving system issues.
• Create and maintain technical documentation, procedures, system configurations, and runbooks.
• Assist with infrastructure upgrades, technology deployments, and modernization projects.

Qualifications:

• 2-5 years of experience in IT infrastructure support, systems administration, or a combination of IT support and infrastructure responsibilities.
• Hands‑on experience with Windows Server and Active Directory.
• Understanding of networking fundamentals, VPNs, hardware, and connectivity troubleshooting.
• Experience supporting business applications in a production environment.
• Strong troubleshooting skills with the ability to work across servers, systems, applications, and end‑user technology.
• Experience with Google Workspace is a plus.

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