IT Infrastructure Supervisor - Information Technology

Fortbend; Richmond (TX); On-site; USD 78,316 - 97,892; Full time

Benefits offered by this job

Wide-range of benefits

Retirement plan through TCDRS

Job summary

Fortbend is seeking an IT Infrastructure Supervisor in Richmond, TX. This full-time position involves managing IT infrastructure teams and ensuring service quality. Candidates should have a Bachelor’s degree in Computer Science or related field, along with 7 years of relevant experience, including management. Advanced knowledge in Cisco technology and protocols is essential. The role offers a starting salary range of $56.85 - $71.06 per hour based on qualifications and includes benefits as part of employment.

Qualifications

• 7 years of work-related experience, including 5 years of management or supervisory experience.
• Advanced knowledge in Cisco technology and protocols in a converged network environment.
• Strong multi-platform system technical and analytical skills.

Responsibilities

• Plans, manages, and directs infrastructure, voice, and audio-visual teams.
• Coordinates vendor work and monitors service levels for special events.
• Participates in emergency management activities during local disasters.

Skills

Cisco technology

Protocols and security systems

Analytical skills

Technical support

Operations management

Verbal and written communications

Interpersonal skills

Education

Bachelor’s degree in computer science or related field

Tools

Network Management

VoIP applications

Job description

IT Infrastructure Supervisor - Information Technology page is loaded## IT Infrastructure Supervisor - Information Technologylocations: Richmond, TXtime type: Full timeposted on: Posted Todayjob requisition id: JR1315-05-26**Current Fort Bend County Employees (excluding election workers):** Please click to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources.Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!* Plans, manages, and provides work direction for infrastructure, voice, and audio-visual teams. Ensuring customer service levels are adhered to and SLAs for response times are maintained.* Coordinates work performed by outside vendors and monitors vendor service levels that are utilized in support of special events such as emergency response, elections support and network deployments.* Participation and recommendation of new technology solutions for items such as Network Management, Infrastructure design, Remote connectivity support, and Justice Center Support.* Research and recommend technology in support of long-range infrastructure design and implementation planning.* Recommends and implements infrastructure policies and other technology standards to ensure adherence of approved disaster recovery procedures.* On call 24/7 for IT support issues.* Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.**MINIMUM JOB REQUIREMENTS:*** Bachelor’s degree in computer science or related field. High School/GED and four years of relevant professional experience in addition to 7 years required experience may be substituted for the Bachelor’s degree.* 7 years of work-related experience; including 5 years of management/supervisory experience.* Advanced knowledge in Cisco technology, protocols and security systems in a converged network environment which encompasses local, wide area, wireless and VoIP applications.* Strong multi-platform system technical skills; strong analytical and system design skills.* Strong background in technical support and operations management; exceptional supervisory and organizational skills.* Verbal and written communications skills; interpersonal skills and ability to deal effectively with the public, vendors, other employees, and elected officials.* Advanced Technical Certifications preferred.**STARTING SALARY RANGE:** $56.85 - $71.06 hourly based on qualifications**CLOSING DATE:** Upon filling position**All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full-time employees also enjoy a wide-range of great benefits.** Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification. For more information on Fort Bend County's Title VI / Nondiscrimination Statement, visit www.fbctx.gov/comply *Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.*Fort Bend is ranked as one of the fastest growing counties in the nation. We have capitalized not only on the creed of real estate: location, location, location, but also on the “quality of life” that is so sought after by families looking for the right place to call “home”. Fort Bend County is looking for motivated people that love coming to work, dare to do their best, want to work with like-minded people, and help change the community.