IT Infrastructure Specialist

emplify GmbH; Arlington Heights (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Annual bonus opportunities

401(k) match

Job summary

WITRON Integrated Logistics, Inc. is seeking an Infrastructure Technician to build and maintain reliable networks and compute environments for customer sites, with a focus on end‑to‑end infrastructure planning, installation, and troubleshooting.

Responsibilities include BOM creation, high‑quality documentation, and coordinating with vendors and customers to minimize downtime. The role requires travel up to 100%, strong communication skills, and the ability to work in a fast‑paced logistics

Qualifications

• Bachelor’s degree or equivalent experience in IT infrastructure.
• Certifications in Cisco, Microsoft or related technologies are a plus.
• Experience with installation, migration, and upgrade of tech systems or networks.

Responsibilities

• Troubleshoot end‑to‑end system and network issues.
• Plan network layouts for floor plans and site surveys.
• Review cabling needs and ensure standards compliance (TIA/EIA, ISO/IEC).
• Procure BOMs and manage hardware ordering with suppliers.
• Configure switches, routers, APs, PDUs, and related peripherals.
• Lead on‑site deployments with vendor oversight.
• Coordinate change windows, cutovers and migrations.
• Maintain as‑built diagrams, labeling schemas, and asset inventories.

Skills

Network cabling

Infrastructure deployments

Copper termination

Fiber termination

OTDR testing

Vendor coordination

Documentation

ServiceNow/Jira

Visio/AutoCAD

Excel/SharePoint

Education

Bachelor’s degree or equivalent experience

Cisco/Microsoft certifications

Tools

Fluke certifiers

Cable testers

Crimpers

Fiber cleavers

OTDR

Job description

place 60004 Arlington Heights calendar_today 31.07.2026 business WITRON Integrated Logistics, Inc

Join WITRON as the Infrastructure Technician!

The Infrastructure Technician builds and maintains reliable, well‑documented networks and compute environments for our customer sites. This role focuses on end‑to‑end physical infrastructure—planning, installing, certifying, and troubleshooting network cabling and hardware—while coordinating closely with customers, vendors, and internal teams to minimize downtime and deliver high‑quality outcomes. Additionally, the role entails the procurement, config and setup of peripherals to make our gigantic logistic warehouses work properly.

You will be in touch with professionals around the world and work on solutions for our industry leading and high-profile customers. But Witron is more than just a paycheck. We have our roots in Bavaria, Germany and you’ll find the down to earth values from there throughout the company. A stable industry, good food, great people, opportunities for lifelong growth and a team where everyone supports each other makes this a great place to work.

Pay:

$60,000

Primary Responsibilities

• Ensure strong end-to-end troubleshooting skills for system and network
• Network Layout Planning
  • Review floor plans, conduct site surveys, and propose network layouts (IDF/MDF placement, rack elevations, patching matrices).
  • Calculate cable runs, port density, power, and cooling needs.
  • Ensure designs align with standards (e.g., TIA/EIA‑568, ISO/IEC 11801) and customer requirements.
• Network Cabling & Certification
  • Check on subcontractors which terminate and test copper (Cat5e/Cat6/Cat6A) and fiber (SM/MM) cabling.
  • Although build and dressing racks/cabinets, installing patch panels, cable trays is not your part of your primary responsibilities, you should be able to check on contractors for proper setup and lend a helping hand if needed.
• Hardware Procurement, Setup & Troubleshooting
  • Create accurate Bills of Materials (BOMs) and manage hardware ordering with suppliers.
  • Stage, configure, and test switches, routers, wireless APs, PDUs, UPS, and related peripherals.
  • Perform root‑cause analysis and remediate Layer 1–2 issues; elevate higher‑layer issues as needed.
• Lead or supervise on‑site deployments, including vendor oversight (electricians, GC/MEP, cabling contractors).
• Organize change windows, cutovers, and migrations with minimal service interruption.
• Enforce safety, site access, and compliance protocols.
• Customer Coordination & Communication
  • Serve as day‑to‑day technical point of contact during projects.
  • Set expectations, communicate timelines, risks, and mitigation plans.
  • Capture sign‑offs, punch lists, and change requests; manage handover and training as required.
• Documentation & Quality Assurance
  • Maintain as‑built diagrams, labeling schemas, test certificates, and asset inventories.
  • Update change, incident, and configuration records.
  • Track and report on progress, issues, and completion metrics.

Skills & Knowledge

• Experiencein network cabling and infrastructure deployments across office, warehouse, industrial, or data‑center environments.
• Copper & fiber termination and testing; OTDR and certification tools.
• Basic power and grounding concepts; UPS and PDU basics.
• Tooling & Platforms:Fluke (or equivalent) certifiers, labelers, crimpers, fiber cleavers, OTDR; ticketing and change tools (e.g., ServiceNow/Jira), documentation (Visio/AutoCAD or equivalents), Excel/SharePoint/OneDrive.
• Soft Skills:Strong customer communication, time management, vendor coordination, and clear written documentation.
• Other:Valid driver’s license; ability to lift [e.g., up to 23 kg / 50 lbs], work on ladders and in confined spaces; willingness for travel and occasional after‑hours work.
• Strong attention to detail and ability to multitask
• Ability to work in a team-oriented, collaborative environment
• Strong verbal and written communication skills.

Education & Experience

• Bachelor’s degree, Associates or equivalent experience combined with some educational experience
• Certification in relevant IT infrastructure technologies (e.g., Cisco, Microsoft)
• Experience in installation, migration, and upgrade of technology systems or network solutions

Scheduling & Travel

• Must be able to travel locally and internationally (up to 100%)

Why WITRON?

• Innovative Environment: Be at the forefront of technology with WITRON's advanced automated material handling system.
• Continuous Growth: Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.
• Competitive Benefits: WITRON values employees and strive to create a supportive and rewarding work environment. We offer three (3) bonus opportunities, comprehensive health benefits. We offer company paid Basic Life, Dependent Life, AD&D, Short-Term Disability and Long-Term Disability Insurance. We offer a great 401(k) match, Dental Insurance, Vision Insurance, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance and much more!

Join WITRON and be part of a teamthat'sshaping the future of automationlogistics!

WITRON is proud to be an Equal Opportunity Employer, Race/ Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation.