IT Infrastructure Manager

NORTHSTAR ENERGY LLC; Seattle (WA); On-site; USD 156,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Employer-subsidized life insurance

401(k) with company match

Paid time off: vacation + holidays

Educational assistance

Charitable matching gifts

Bonus opportunity

Job summary

NorthStar Energy is seeking an IT Infrastructure Manager to lead the Seattle-based IT team, ensure uptime, security, and scalable infrastructure, and drive cyber security initiatives company-wide. This onsite role requires managing diverse personnel and coordinating with field locations.

The ideal candidate has 15+ years in IT and a strong track record in cybersecurity, disaster recovery, and governance. NorthStar emphasizes safety, integrity, and operational excellence as part of its shared

Qualifications

• Bachelor’s degree in computer science, information technology, cybersecurity or related field with 15+ years’ experience.
• Proven track record with cybersecurity strategies, infrastructure management, and IT support processes.
• Experience implementing and managing a cybersecurity and business continuity program.
• Experience with security & compliance frameworks such as PCI, SOX, NIST, CMMC, OWASP.
• Managing a diverse team of remote, technical personnel.
• Ability to work independently and in a team setting while prioritizing and planning effectively.

Responsibilities

• Team management and mentoring of IT professionals.
• Developing and implementing IT support processes to improve user satisfaction.
• Monitoring IT processes, systems and infrastructure performance.
• Overseeing installation, configuration, and maintenance of IT systems.

Skills

Team management

Cybersecurity strategy

Infrastructure management

IT support processes

Vendor management

Education

Bachelor’s degree in computer science / IT

15+ years experience in IT/cybersecurity

Tools

PCI

SOX

NIST

CMMC

OWASP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Infrastructure Manager

Full Time Management Seattle, WA, US

Salary Range: $156,175.00 To $185,000.00 Annually

About Us:

NorthStar Energy connects a family of fuel distribution companies serving communities and industries across the Western United States. Our operating companies deliver petroleum products and lubricants safely and efficiently throughout Alaska, Hawaii, California, and the Pacific Northwest.

Each company maintains its own local identity and expertise while operating within a distributed model that leverages NorthStar’s shared services in finance & accounting, legal & compliance, pricing & supply, human resources, marketing, and technology. Guided by shared values of safety, integrity, and operational excellence, NorthStar provides the strategic guidance and collaboration that help our teams strengthen performance, share best practices, and grow sustainably.

Together, our 1,000+ employees form a network of trusted brands — delivering energy that fuels people, businesses, and communities every day.

The NorthStar Energy IT department, part of NorthStar’s Shared Service organization, is responsible for delivering best-in-class technology solutions across operating entities with a focus on exceptional customer satisfaction.

The IT Infrastructure Manager plays a crucial role in ensuring the smooth operation, security, and uptime of NorthStar’s technology systems.

As a hands‑on technical expert, you’ll work to establish infrastructure, support, security processes and best practices. The position also provides guidance and drives the growth of cybersecurity across the company and its subsidiaries.

This is an onsite position in our Seattle office and will require occasional travel to our field locations.

Essential Functions:

• Team Management
  • Manage and mentor a team of IT professionals, providing guidance, training, and performance evaluations
  • Fostering an enjoyable, respectful, collaborative and productive work environment
• Support Services
  • Ensuring the IT support team provides timely and effective assistance to end-users
  • Developing and implementing support processes and procedures to improve user satisfaction
• Performance Monitoring and Reporting
  • Monitoring the performance of IT processes, systems and infrastructure
  • Generating reports on customer satisfaction, project progress, regulatory compliance, incidents and system performance
• IT Infrastructure Management
  • Overseeing the installation, configuration, and maintenance of IT systems, including servers, networks, and storage solutions
  • Ensuring the reliability, security, and scalability of the IT infrastructure
• Security Management
  • Implementing and maintaining security protocols to protect the organization’s data and IT systems from cyber threats
  • Conducting regular security audits and vulnerability assessments
• Project Management
  • Planning, executing, and overseeing IT projects, ensuring they are completed on time, within scope, and within budget
  • Coordinating with other departments to align IT initiatives with business goals

Compliance and Governance

• Ensuring all IT operations comply with relevant regulations, industry standards, and internal policies
• Keeping up-to-date with changes in technology and regulatory requirements
• Disaster Recovery and Business Continuity
  • Developing and maintaining disaster recovery plans to ensure business continuity in case of IT failures or disasters
  • Conducting regular tests and updates of disaster recovery plans
• Vendor and Contract Management
  • Managing relationships with external vendors and service providers
  • Negotiating contracts and ensuring the delivery of high-quality IT services and products
• Procurement and Expense Management
  • Track procurement and expenses ensuring accurate billing, allocation, and cost control
  • Identifying cost‑saving opportunities without compromising service quality

These functions ensure that the IT infrastructure supports the organization’s operations effectively and securely.

• All other duties as assigned.

Education and Experience:

• Bachelor’s degree in computer science, information technology, cybersecurity or related field with 15+ years’ experience
• Proven track record with cybersecurity strategies, infrastructure management, and IT support processes
• Experience implementing and managing a cybersecurity and business continuity program
• Experience with security & compliance frameworks such as PCI, SOX, NIST, CMMC, OWASP
• Managing a diverse team of remote, technical personnel
• Ability to work independently and in a team setting while prioritizing and planning effectively
• Employer‑subsidized medical, dental, and vision coverage for you and your family/dependents
• Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long‑term disability coverage
• 401(k) plan with a 4% company match plus an additional 3% discretionary contribution
• 3 weeks’ vacation annually
• 9 company holidays + 2 personal holidays each year + one hour of paid sick leave for every 40 hours worked.
• Up to $1,000 per year in charitable matched giving program to support causes and organizations you care about
• Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
• Up 10% bonus opportunity

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.