IT Infrastructure Engineer

Jobtailor; Lordstown (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced IT Infrastructure Administrator to maintain physical and virtual servers, storage, and backup systems. You will manage M365 services, monitoring, and incident response, while coordinating with vendors and Central IT on ongoing projects.

The role requires strong expertise in Windows Server, Linux, VMware, and enterprise storage, with a focus on reliability, security, and documentation.

Qualifications

• Seven or more years of relevant infrastructure, systems administration, or enterprise IT support experience preferred.
• Experience with Microsoft Windows Server, Linux, Active Directory, Group Policy, DNS, DHCP, M365 administration, Exchange Online, Entra ID, SharePoint, Teams, Intune, VMware, enterprise storage, backup, restoration, disaster recovery, and security monitoring.

Responsibilities

• Administer physical and virtual server environments (Windows Server, Linux, VMware vSphere/vCenter).
• Manage enterprise storage and backup services (Dell PowerStore, Synology NAS, Veeam, Microsoft 365 backup).
• Administer Microsoft 365 services (Exchange Online, Entra ID, SharePoint, Teams, Intune).
• Monitor infrastructure and security health using Zabbix and Google SecOps; investigate alerts and incidents.
• Administer IT service-management platforms (Kaseya Autotask, Datto RMM); prioritize tickets, changes, escalations.
• Support core infrastructure services (AD, DNS, DHCP, IIS, SQL Server, SFTP, PKI, VPN certificates).
• Manage Apple Business Manager and Intune enrollment for supported devices; assist with endpoint configuration.
• Plan infrastructure projects (virtualization migrations, data-center improvements, hosting).
• Maintain documentation, SOPs, runbooks, inventories, and compliance evidence.
• Provide professional customer support and coordinate with vendors and Central IT.

Skills

Windows Server Administration

Microsoft 365 Administration

VMware vSphere/vCenter

Disaster Recovery Planning

Incident Response

Linux Administration

Active Directory Management

Group Policy Configuration

DNS/DHCP Management

PowerShell Scripting

IT Service Management

Vendor Management

Backup and Restoration

Infrastructure Monitoring

Certificate Management

Education

Associate or bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

Dell PowerStore

Synology NAS

Veeam

Microsoft Intune

Zabbix

Google SecOps

Kaseya Autotask

Datto RMM

Nutanix

Entra ID

Apple Business Manager

Job description

• Administer physical and virtual server environments, including Windows Server, Linux, VMware vSphere/vCenter, and the planned Nutanix platform


• Manage enterprise storage and backup services, including Dell PowerStore, Synology NAS, Veeam server backup, Microsoft 365 backup, recovery testing, and disaster-recovery readiness


• Administer Microsoft 365 services, including Exchange Online, Entra ID, SharePoint, Teams, identity, access, and tenant-level support


• Monitor infrastructure and security health using Zabbix, Google SecOps, and related tools; investigate alerts, incidents, anomalies, backup failures, and certificate expirations


• Administer IT service-management and remote-management platforms, including Kaseya Autotask and Datto; prioritize tickets, incidents, changes, and escalations


• Support core infrastructure services and hosted applications, including Active Directory, Group Policy, DNS, DHCP, IIS, SQL Server, SFTP, certificate authorities, VPN certificates, and application license servers


• Manage Apple Business Manager and Microsoft Intune enrollment for supported Apple devices and assist with endpoint configuration and access requirements


• Plan and deliver infrastructure projects such as virtualization migrations, network and wireless deployments, data-center improvements, application hosting, and vendor-led implementations


• Maintain technical documentation, SOPs, runbooks, inventories, system configurations, compliance evidence, and knowledge-transfer materials


• Provide professional customer support and coordinate with vendors and Central IT

Requirements

• Associate or bachelor’s degree in Information Technology, Computer Science, or a related field; or an equivalent combination of education, technical training, certifications, and relevant experience


• Seven or more years of relevant infrastructure, systems administration, or enterprise IT support experience is preferred


• Demonstrated experience with Microsoft Windows Server, Linux, Active Directory, Group Policy, DNS, DHCP, Microsoft 365 administration, Exchange Online, Entra ID, SharePoint, Teams, Intune, VMware vSphere/vCenter, enterprise storage, backup, restoration, disaster recovery, business continuity, infrastructure and security monitoring, incident response, vulnerability remediation, information-security controls, PowerShell or other automation, SQL Server, IIS, SFTP, PKI/certificate management, application license services, ITSM, change management, project coordination, vendor management, and technical documentation


• Strong troubleshooting and root-cause analysis across servers, virtualization, storage, backup, cloud, identity, applications, and network services


• Ability to administer secure access, privileged roles, certificates, system configurations, and operational controls in an enterprise environment


• Ability to monitor system health, respond to incidents, restore services, and communicate status and risk clearly to technical and business stakeholders


• Working knowledge of Microsoft 365, Windows Server, Linux, VMware, Nutanix, Veeam, PowerStore, Synology, Zabbix, Google SecOps, Kaseya Autotask, Datto RMM, and Intune or comparable technologies


• Proficiency in documenting architecture, configurations, procedures, recovery steps, support knowledge, and audit or compliance evidence


• Ability to manage multiple priorities, participate in daily operational reviews, and coordinate work with internal teams, vendors, and Central IT


• Understanding of security governance, data classification, retention, acceptable-use requirements, and ISO 27001-aligned practices


• Availability to support planned maintenance, incident response, and after-hours escalation when business needs require


• Relevant certifications such as Microsoft, VMware, Nutanix, Veeam, CompTIA, or ITIL are preferred but not required

Core Competencies

Demonstrates expertise in administering and managing physical and virtual server environments, including Windows Server, Linux, and VMware. Proficient in enterprise storage solutions, backup services, and Microsoft 365 administration, with strong capabilities in incident response and security monitoring.

Highest-signal resume keywords

• Windows Server Administration


• Microsoft 365 Administration


• VMware vSphere/vCenter Management


• Disaster Recovery Planning


• Incident Response and Troubleshooting

ATS Optimization Keywords

Hard Skills

• Linux Administration


• Active Directory Management


• Group Policy Configuration


• DNS and DHCP Management


• SQL Server Administration


• PowerShell Scripting


• Backup and Restoration


• Infrastructure Monitoring


• Certificate Management


• IT Service Management

Soft Skills

• Strong Troubleshooting Skills


• Effective Communication


• Project Coordination


• Vendor Management


• Ability to Manage Multiple Priorities

Certifications & Qualifications

• Microsoft Certification


• VMware Certification


• Nutanix Certification


• Veeam Certification


• CompTIA Certification


• ITIL Certification

Industry Keywords

• Infrastructure Administration


• Enterprise IT Support


• Security Governance


• ISO 27001 Compliance


• Business Continuity

Tools & Technologies

• Veeam


• Dell PowerStore


• Synology NAS


• Zabbix


• Google SecOps


• Kaseya Autotask


• Datto RMM


• Microsoft Intune


• Apple Business Manager


• Entra ID