IT Infrastructure Associate: Build Reliable, Secure Systems

Celestica; Fort Worth (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Celestica is seeking an Associate, IT Infrastructure to install, maintain, upgrade, and continually improve the site's operating environment to ensure reliability, performance, and security of the infrastructure. Responsibilities include monitoring, incident response, deployment of new technologies, and testing of PC/server operating systems, networks, and related hardware and software.

The role requires strong customer service orientation, solid problem-solving and communication skills, and

Qualifications

• Customer service orientation required.
• Troubleshooting and problem resolution skills.
• Strong written and verbal communication and documentation.
• In-depth knowledge of Windows OS (server and client) and desktop environments; Linux knowledge helpful.
• Fundamental knowledge of networking concepts.
• Fundamental knowledge of infrastructure service management & diagnostic tools and processes.
• Fundamental knowledge of end-point security management tools and processes.

Responsibilities

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services.

Skills

Customer service orientation

Troubleshooting & problem resolving

Communication & documentation

Windows OS knowledge

Linux familiarity

Networking concepts

Infrastructure service management

End-point security basics

Education

Community College Diploma (2-3 years) or equivalent

Job description

Celestica is seeking an Associate, IT Infrastructure to install, maintain, upgrade, and continually improve the site's operating environment to ensure reliability, performance, and security of the infrastructure. Responsibilities include monitoring, incident response, deployment of new technologies, and testing of PC/server operating systems, networks, and related hardware and software.

The role requires strong customer service orientation, solid problem-solving and communication skills, and