IT Field Support & Network Implementation Specialist

Veriipro; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Veriipro is seeking a skilled IT professional to manage network implementations in Orlando, Florida. The role involves providing comprehensive field support and ensures smooth project execution across Supply Chain Solutions and Dedicated Transportation Solutions.

The ideal candidate will have hands-on experience with Meraki solutions and a strong background in IT service deployment. Collaboration with internal stakeholders to gather business requirements and deliver effective IT solutions is essential for this position.

Qualifications

• Hands-on experience with Meraki networking solutions.
• Proven ability to manage IT service deployments across multiple locations.
• Strong technical support background with field devices and enterprise IT systems.

Responsibilities

• Manage and execute ordering, installation, and tracking of IT services.
• Provide advanced IT support for troubleshooting network access issues.
• Build and maintain strong technical and business relationships.
• Gather and analyze business requirements for large projects.
• Collaborate to ensure timely, high-quality project delivery.

Skills

Hands-on experience with Meraki networking solutions

Strong technical support background

Ability to manage IT service deployments

Job description

We are seeking a skilled IT professional to provide comprehensive field support and manage network implementations across our Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations. The ideal candidate will possess strong technical expertise, hands‑on experience with Meraki solutions, and the ability to collaborate effectively across departments to ensure seamless project execution.

Core Responsibilities

• Manage and execute the ordering, installation, and tracking of IT services (adds/moves/changes) for SCS and Dedicated Transportation Solutions locations.
• Provide advanced (third-level) IT support for field locations, including troubleshooting and resolution of:
  • Network access issues, Wi‑Fi, and Internet connectivity
  • PC hardware and software problems
  • Printers, handheld computers, and scanner guns
  • Other IT devices utilized across the network
• Build and maintain strong technical and business relationships with internal stakeholders to facilitate smooth project implementation and operational support.
• Gather and analyze business requirements for large, cross‑functional projects, perform feasibility studies, and translate requirements into effective IT solutions.
• Collaborate with other departments to integrate project activities and ensure timely, high‑quality delivery.

Required Qualifications

• Hands‑on experience with Meraki networking solutions
• Proven ability to manage IT service deployments across multiple locations
• Strong technical support background with field devices and enterprise IT systems
• Experience in collecting business requirements, performing feasibility studies, and designing IT solutions