IT helpdesk / Desktop Support Technician

Lensa; Orange (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in IT services is seeking a Desktop Support Technician in Orange, CA. The role involves maintaining computer equipment, supporting technology needs, and traveling to new clinics with a company vehicle. Ideal candidates will have extensive experience in IT support, particularly in healthcare settings, and relevant certifications.

Qualifications

• 4+ years of experience in IT helpdesk/Desktop Support Technician role.
• Certifications: A+, N+, S+, or CCNA.
• 2+ years in a hospital environment.

Responsibilities

• Maintain computer equipment and support organizational technology needs.
• Perform maintenance, configure components and software, and install updates.
• Support new clinics across OC / LA / IE.

Skills

Windows environment

Ticketing systems

Enterprise experience

Communication skills

Education

High school diploma

Tools

ServiceNow

Job description

IT Helpdesk / Desktop Support Technician

Insight Global is seeking a Desktop Support Technician for a large healthcare company in Orange, CA. The technician will maintain computer equipment and support organizational technology needs, including performing maintenance, configuring components and software, and installing updates. The role involves supporting new clinics across OC / LA / IE, with a company vehicle provided for travel.

We are committed to creating inclusive environments where everyone can bring their full, authentic selves to work. We are an equal opportunity employer, considering candidates without regard to race, religion, sex, age, marital status, national origin, sexual orientation, disability, or other protected characteristics. For accommodations during the application process, contact Human Resources via this form. The EEOC 'Know Your Rights' poster is available here.

Review Insight Global's Workforce Privacy Policy to understand how your data is handled.

Skills and Requirements

1. 4+ years of experience in an IT helpdesk / Desktop Support Technician role
2. 4+ years supporting a Windows environment
3. 4+ years using ticketing systems
4. Enterprise experience
5. 2+ years in a hospital environment
6. Covid-19 vaccine and booster
7. Flu shot / willingness to wear a mask during flu season
8. Valid driver’s license
9. High school diploma; strong communication skills
10. Certifications: A+, N+, S+, or CCNA
11. Experience with ServiceNow

We value diversity and inclusivity and consider all qualified candidates without discrimination. For accommodations, contact [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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