IT Helpdesk & Cybersecurity Specialist

Morse Corp.; Cambridge (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Potential for bonus, stock, and 401(k) match

Paid time off, medical, dental, vision, and life insurance

10 paid holidays per year

Open leave policy allowing flexible sick and vacation days

Job summary

Morse Corp. is seeking a versatile IT Helpdesk / Cybersecurity Specialist in Cambridge, MA to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support and IT operations with cybersecurity monitoring and compliance.

The ideal candidate has strong technical skills and a proactive mindset. Key responsibilities include troubleshooting systems, assisting with onboarding, and maintaining security solutions. Knowledge of IT and security principles is a must for this role.

Qualifications

• Strong troubleshooting skills with MacOS, Windows, and Linux.
• Knowledge of scripting in Bash/shell and Python.
• Understanding of cybersecurity principles, common IT architectures, and network protocols.
• Familiarity with system administration (account management, servers, virtualization, patching).
• Experience with vulnerability scanning tools and incident response processes.
• Strong written communication skills to create clear technical documentation.
• US Citizenship required and ability to obtain a US Security Clearance.

Responsibilities

• Provide Tier 1 and Tier 2 helpdesk ticket support for MacOS, Windows, and Linux environments.
• Onboard and support new employees, including account setup and hardware/software configuration.
• Troubleshoot and resolve issues with desktops, laptops, servers, and networks.
• Assist with cybersecurity tasks, including developing architecture, mitigating risks, and maintaining security solutions.
• Perform vulnerability scanning, system audits, and incident response in collaboration with the IT/Security team.
• Maintain awareness of evolving threats and threat actors; research and generate cyber threat intelligence.
• Review and investigate audit records for anomalies or signs of compromise.
• Support compliance oversight by documenting and tracking controls and mitigation steps.

Skills

Troubleshooting skills with MacOS, Windows, and Linux

Knowledge of scripting in Bash/shell and Python

Understanding of cybersecurity principles

Familiarity with system administration and virtualization

Experience with vulnerability scanning tools

Strong written communication skills

Job description

Morse Corp. is seeking a versatile IT Helpdesk / Cybersecurity Specialist in Cambridge, MA to provide frontline technical support while assisting with critical cybersecurity initiatives. This role combines end-user support and IT operations with cybersecurity monitoring and compliance.

The ideal candidate has strong technical skills and a proactive mindset. Key responsibilities include troubleshooting systems, assisting with onboarding, and maintaining security solutions. Knowledge of IT and security principles is a must for this role.