IT Helpdesk Analyst I — Training, Growth & Benefits

Our Company / Rooms To Go Corporate; Seffner (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k matching

Vision insurance

Dental insurance

Health insurance

Life insurance

Disability coverage

Vacation

Holiday pay

Wellness programs

Employee discounts on furniture

Job summary

Rooms To Go Corporate is seeking a Helpdesk Analyst to join our IT team. You will provide first-level troubleshooting and support to the internal organization, acting as the main point of contact for staff IT issues.

The role supports users across Rooms To Go Stores, Manufacturing Facilities, Distribution Centers, Corporate Centers, and remote users in the US and Puerto Rico. We offer comprehensive benefits and a training-focused, growth-oriented environment.

Qualifications

• Aptitude for working with applications/systems to diagnose and resolve staff issues.
• Ability to prioritize, rapidly move between tasks, and multi-task to satisfy the customer’s immediate needs

Responsibilities

• Provide first-level troubleshooting and support to the internal organization as the main point of contact for IT support needs

Job description

Rooms To Go Corporate is seeking a Helpdesk Analyst to join our IT team. You will provide first-level troubleshooting and support to the internal organization, acting as the main point of contact for staff IT issues.

The role supports users across Rooms To Go Stores, Manufacturing Facilities, Distribution Centers, Corporate Centers, and remote users in the US and Puerto Rico. We offer comprehensive benefits and a training-focused, growth-oriented environment.