IT Help Desk Specialist

Crossland Construction Company Inc; Columbus (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life Insurance

401(k) retirement plan with guaranteed

Flexible Spending Account

Paid time off

Holiday pay

Paid education opportunities

Company Apparel

Safety Incentives for Field Employees

Milestone Anniversary Gifts

Company Events

Diaper Bundle Program for new parents

Flu Shots

Job summary

Crossland Construction Company Inc in Columbus, KS is seeking an IT Help Desk Specialist to provide technical support to end-users, diagnose and resolve hardware, software, and network issues, and maintain IT documentation.

The role requires clear communication, attention to detail, and the ability to work independently in a fast-paced environment; this is not a remote position and offers a comprehensive benefits package including health, dental, vision, life insurance, 401(k) match, and paid

Qualifications

• Provide end-user IT support for hardware, software, and networking issues.
• Respond to help desk tickets and document resolutions.
• Install and configure software and maintain IT process documentation.

Responsibilities

• Diagnose and resolve IT issues for end-users.
• Troubleshoot hardware and software problems in a fast-paced environment.
• Maintain documentation of IT processes and procedures.

Skills

Communication skills

Customer service

Independent work

Job description

Crossland Construction
Columbus, KS 66725, USA

Description

Get to Know Us

With a company built on family—byfamily—it’s no surprise that working here is so much more than just putting on a hard hat and work boots.

At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees. With our own in-house education program, you’ll find the resources, support, and training necessary to put you on the path to success.

Benefits + Paid Time Off

When you want the best team, you offer benefits accordingly. Competitive pay, a family atmosphere, and great benefits are part of our culture of celebrating and appreciating our people.

• Health, Dental and Vision Insurance
• Life Insurance
• 401(k) retirement plan with guaranteed match
• Flexible Spending Account
• Paid time off
• Holiday pay
• Paid education opportunities
• Company Apparel
• Safety Incentives for Field Employees
• Milestone Anniversary Gifts
• Company Events (Picnics and Christmas Party)
• Diaper Bundle Program for new parents
• Flu Shots, and so much more!

About the Role:

We are seeking a skilled IT Help Desk Specialist to join our team. The ideal candidate will provide technical support to end-users by diagnosing and resolving hardware, software, and network issues. Key responsibilities include responding to help desk requests, troubleshooting system problems, installing and configuring software, and maintaining documentation of IT processes. The role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

THIS IS NOT A REMOTE POSITION

EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.