IT Hardware Depot Lead — Logistics, Inventory & Shipping

Military, Veterans and Diverse Job Seekers; West Palm Beach (FL); On-site; USD 55,000 - 73,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers seeks an IT Support Team Lead to oversee the Hardware Depot. You will manage inbound/outbound logistics, inventory, imaging, and shipping for end-user IT equipment, coordinating with the Boca office and North American stakeholders.

You will supervise daily depot activities, drive lean improvements, ensure policy compliance, and troubleshoot issues while maintaining quality control of shipments in a fast-paced environment.

Qualifications

• Associates degree in MIS/Computer Science or equivalent experience required or preferred.
• Experience leading a warehouse/assembly team is beneficial.

Responsibilities

• Planning and overseeing inbound and outbound logistics, including on-site IT inventory management and packaging of IT end user equipment
• Coordinating shipping to and from the Boca office
• Contributing to and supervising the day-to-day activities of the IT Hardware depot and employees
• Ordering, tracking, imaging, packaging, and shipping hardware for end users
• Constantly coordinating and communicating with stakeholders of upcoming hardware requirements across North America
• Analyzing and preparing for upcoming hardware requirements
• Reviewing support tickets and other data to determine depth and breadth of troubleshooting
• Performing quality assurance of outbound shipments
• Inspecting and performing inventory management of shipments received
• Spotting and understanding root cause of problems and executing countermeasures
• Developing and implementing lean initiatives to guarantee continuous improvement in processes
• Owning employee compliance to company policies and production procedures

Skills

Team leadership

Logistics coordination

Troubleshooting

Record keeping

Stakeholder communication

Multitasking

Physical ability

Adaptability

Attention to detail

Fast-paced environment

Inventory management

Education

Associates degree in MIS or Computer Science or equivalent experience

Tools

None

Job description

Military, Veterans and Diverse Job Seekers seeks an IT Support Team Lead to oversee the Hardware Depot. You will manage inbound/outbound logistics, inventory, imaging, and shipping for end-user IT equipment, coordinating with the Boca office and North American stakeholders.

You will supervise daily depot activities, drive lean improvements, ensure policy compliance, and troubleshoot issues while maintaining quality control of shipments in a fast-paced environment.