IT Governance Analyst
As an IT Governance Analyst, you will play a critical role in supporting and enhancing the organization’s IT governance and disaster recovery strategies. This dynamic position requires a blend of analytical, facilitation, and communication skills to ensure that IT risk management, audit remediation, and disaster recovery processes are executed to the highest standards. You will work closely with diverse teams to improve processes, coordinate recovery efforts, and ensure compliance with governance best practices within a collaborative environment.
In this role, you will be responsible for translating complex audit findings into actionable remediation plans and tracking their resolution. Your expertise will support the development, facilitation, and continuous improvement of disaster recovery exercises and documentation. Additionally, you will collaborate with software owners and product teams to maintain effective recovery plans for both SaaS and on-premises solutions. This position offers the opportunity to leverage technology, including AI, to enhance documentation and knowledge-sharing initiatives, ensuring that all practices are up-to-date, accessible, and aligned with industry standards.
Based in Memphis, TN, this full-time opportunity provides a positive work environment in a vibrant city known for its growing tech sector and collaborative professional community. As an IT Governance Analyst, you will contribute to the organization's mission of operational resilience and security, while also developing your own skills in governance, risk management, and disaster recovery.
IT Governance Analyst - Summary
- Key member of the IT governance and disaster recovery team.
- Focuses on audit remediation, process optimization, and documentation for IT risk management.
- Collaborates with cross-functional teams and software owners to ensure robust disaster recovery plans.
- Facilitates tabletop exercises and supports continuous process improvement initiatives.
- Leverages AI and modern documentation practices to create accessible, accurate knowledge resources.
Duties & Responsibilities
- Execute IT governance and risk management activities, clearly articulating their intent and objectives to stakeholders.
- Analyze audit findings, develop actionable remediation plans, and coordinate resolution with responsible parties.
- Track audit remediation progress, ensuring timely closure of outstanding issues.
- Collaborate with product teams to develop and maintain disaster recovery plans for cloud-based (SaaS) and on-premises solutions.
- Plan and facilitate disaster recovery tabletop exercises using realistic scenarios and established processes.
- Review and recommend improvements to governance practices, identifying opportunities for end-to-end process enhancements.
- Integrate program improvements into ongoing team operations.
- Create and maintain AI-ready documentation to support clear, self-service knowledge for all relevant stakeholders.
- Encourage and assist teams in disaster recovery participation, especially during tabletop exercises and recovery planning.
Salary & Benefits
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Retirement savings plans and professional development opportunities.
- Work-life balance supported by a collaborative team environment.
Qualifications & Requirements
- Proven experience analyzing end-to-end business processes and identifying improvement opportunities.
- Experience with planning, developing, and facilitating disaster recovery tabletop exercises.
- Strong ability to review, assess, and collaboratively improve governance practices.
- Excellent communication, documentation, requirements gathering, and problem-solving skills.
- Demonstrated capacity to work independently, manage multiple tasks, and prioritize competing demands.
- Preferred: At least three years of experience in business continuity, disaster recovery, or audit functions.
- Preferred: Working knowledge of COBIT processes.
- Preferred: Bachelor’s degree in Information Technology or a related field.
- Preferred: Experience with Riskonnect (formerly Castellan) or similar risk management software.
Ideal Candidate Snapshot
- Detail-oriented professional with a deep understanding of IT governance and disaster recovery principles.
- Effective communicator and facilitator, comfortable collaborating with technical and non-technical stakeholders.
- Proactive problem solver with a strong focus on process improvement and operational excellence.
- Adaptable and self-motivated, with the ability to work independently or as part of a team.
- Skilled in documentation and experienced with leveraging technology to drive knowledge-sharing initiatives.
Other Relevant Information
- Position based in Memphis, TN, offering the advantages of working in a city with a thriving business and technology community.
- This is a full-time role designed for professionals eager to make a positive impact on organizational resilience and compliance.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.