IT Generalist

TEKsystems; North Platte (NE); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems in North Platte, NE is seeking an experienced IT Service Desk/Infrastructure Specialist to support Windows Server environments, virtualization platforms, SAN, VOIP, and cloud services such as Office 365, Azure, and AWS. You will work with sales and engineering teams to design solutions and resolve a wide range of end-user and client system issues.

This contract-to-hire role is onsite in North Platte with an hourly pay range of 28 to 42, and benefits including medical/dental/vision,

Qualifications

• 5+ years of Service Desk & IT infrastructure support in an SMB environment.
• 5+ years of Windows Server experience.
• Experience with MSP technical environments preferred.

Responsibilities

• Participate in the design of solutions with our sales and engineering teams.
• Identify, diagnose, and resolve second/third level end-user problems (workstations, laptops, software/hardware, network, VPN).
• Identify, diagnose, and resolve client system/server issues, including space and error messages for escalation.
• Set up, maintain, and manage client Windows Server environments.
• Set up, maintain, and manage client cloud environments.
• Set up, maintain, and manage client network environments.
• Create and maintain client documentation.
• Be an advocate for customer needs and manage expectations.
• Participate in an on-call rotation.

Skills

Windows Server

Office 365

Cisco network

Systems Engineering

VOIP Phones

Firewalls

Azure

AWS

Tools

VMware

Hyper‑V

Azure

AWS

SAN

Job description

Description

Job Responsibilities and Functions

• Participate in the design of solutions with our sales and engineering teams.
• Identify, diagnose, and resolve a wide range of second and third level problems(issues) for end-users including: workstations, laptops, terminal services, end-user software and hardware, network and VPN connectivity, the Internet.
• Identify, diagnose, and resolve a wide range of second and third level problems(issues) for client systems, server services, server drive space, server error messages for escalation, etc.
• Set up, maintain, and manage client Windows Server environments.
• Set up, maintain, and manage client cloud environments.
• Set up, maintain, and manage client network environments.
• Create and maintain client-related documentation.
• Be an advocate for your customer's needs.
• Manage customer's expectations and timelines.
• Take part in an on-call rotation.

Requirements-some combination of

• Ability to build out multiple versions of Windows server from scratch and support it.
• Hands-on experience with designing, deploying, and supporting virtualization platforms (VMware, Hyper‑V, Azure, and AWS).
• Experience designing, deploying, and supporting SAN solutions.
• Experience designing, deploying, and supporting VOIP phone solutions.
• Experience designing, deploying, and supporting firewalls, switches, and managed wireless solutions.
• Experience with cloud computing solutions such as Office365, Azure, and AWS.

Skills

windows, office 365, Cisco network, Systems Engineering, VOIP Phones, Firewalls, Azure, AWS

Top Skills Details

windows,office 365,Cisco network,Systems Engineering,VOIP Phones,Firewalls

Additional Skills & Qualifications

• Proficient & confident communication skills, effectively communicate with and engages all levels of the organization from peers to upper management to customers both verbally and in writing.
• Ability to maintain the highest level of accountability, confidentiality, ethics, and integrity and to share information with resources appropriately.
• High standards for productivity with the ability to work in a fast-paced environment and juggle multiple competing tasks and demands. Utilization of effective organization and prioritization skills to complete assignments within established time frames.
• Ability to make decisions quickly, evaluate risks, act in times of uncertainty, think creatively, and bounce back from failure.
• 5 or more years of Service Desk & IT infrastructure support in an SMB environment.
• 5 or more years of Windows Server experience.
• Previous MSP Technical experience preferred.
• Ability to build multiple versions of Windows server from scratch and support it.
• Hands-on experience with designing, deploying, and supporting virtualization platforms (VMware, Hyper‑V, Azure, and AWS).
• Experience designing, deploying, and supporting SAN solutions.
• Experience designing, deploying, and supporting VOIP phone solutions.
• Experience designing, deploying, and supporting firewalls, switches, and managed wireless solutions.
• Experience with cloud computing solutions such as Office365, Azure, and AWS.
• Deep understanding of Active Directory administration, DHCP, and DNS.
• Deep understanding of routing, switching, and networking.
• Deep understanding of virtualization platforms (VMware, Hyper‑V, Azure, and AWS).
• Significant experience with Exchange, terminal servers, anti‑virus solutions, backup software solutions, Office 365, security solutions, and VoIP phone systems.

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of North Platte, NE.

Pay and Benefits

The pay range for this position is $28.00 - $42.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in North Platte,NE.

Application Deadline

This position is anticipated to close on Sep 1, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.