IT Field Technology Infrastructure Lead

GCON LLC; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive travel and housing support

Competitive per diem structure

Performance-based incentives

Job summary

A leading construction technology firm is seeking an IT Lead to support on-site teams at Ft. Stockton, TX. This role involves providing IT support, managing M365 administration, and leading cross-organization IT collaborations. The ideal candidate will leverage 5–7 years of experience in IT and systems administration, ensuring users are productive and confident in their technology. The position comes with a competitive incentive package including travel and housing support, making it a pivotal role in an innovative project.

Qualifications

• 5–7 years of experience in IT support or systems administration.
• Experience troubleshooting Windows OS and security tools.
• Strong hands-on experience with Microsoft 365 and endpoint management.
• Experience working with MSPs, vendors, and multiple IT teams; supporting field/job site IT environments.

Responsibilities

• Serve as the primary IT contact for all JV employees.
• Deliver high-quality L1/L2 support across hardware and software.
• Own the full lifecycle of onboarding and off-boarding of users.
• Own IT operations across an active construction environment and manage site connectivity (internet, Wi‑Fi, cellular).
• Coordinate security incident response with SOC, MSP, and partners and ensure governance of security tools.

Skills

Microsoft 365

IT support

Endpoint management

Windows OS troubleshooting

Strong communication skills

Stakeholder management

Windows troubleshooting

Tools

CrowdStrike

Cisco Umbrella

KnowBe4

BuildingConnected

CrowdStrike

Cisco Umbrella

KnowBe4

Job description

This project is a traveling position to Ft. Stockton, TX.

Lead the technology backbone of a project shaping the future of AI

At GCON, we are building more than infrastructure—we are enabling the next wave of the AI revolution. This project represents a bold step forward in how technology, construction, and innovation converge to create something never built before.

We are looking for an IT Lead who thrives in that intersection—someone who is not just technically strong, but people‑first, solution‑driven, and energized by complexity.

This is a role for a leader who doesn’t just solve problems— you create solutions where none exist.

Work Model & Project Commitment

• ~80% on‑site presence
• Primary site: Ft. Stockton, TX
• Active engagement in a live construction environment

This is a role for someone who understands that real impact happens on the ground—working side‑by‑side with teams to solve problems in real time.

Travel & Incentive Program

To support this critical role, GCON offers a robust and highly competitive incentive package, including:

• Comprehensive travel and housing support
• Competitive per diem structure
• Performance‑based incentives tied to project success
• Opportunity to contribute to a high‑visibility, career‑defining project

This is more than a job—it’s a chance to be part of something transformational.

Who You Are

• A people‑oriented IT leader who builds trust quickly
• Someone who stays calm in chaos and thrives on solving the unsolved
• A connector who can align field teams, executives, vendors, and IT partners
• The type of professional who sees challenges and thinks: “let’s figure it out”

You don’t wait for perfect conditions—you make the impossible possible.

Key Responsibilities

End‑User Experience & Support Leadership

• Serve as the primary IT contact for all JV employees
• Deliver high‑quality L1/L2 support across hardware, software, and access
• Own the full lifecycle of onboarding and off‑boarding (devices, accounts, MAM)
• Ensure users are productive, supported, and confident in their technology

Cross‑Organization IT Leadership

• Act as the central liaison between the JV, MSP, GCON IT, and H&W IT teams
• Drive accountability across partners to meet SLAs and deliver outcomes
• Coordinate escalations, system changes, and advanced support (L3)
• Lead collaboration across a multi‑company IT ecosystem

M365, SaaS & Endpoint Administration

• Perform hands‑on administration across M365 (Entra ID, Intune, Exchange, Teams)
• Manage device compliance, access controls, and endpoint health
• Support and coordinate SaaS tools critical to construction operations
• Maintain visibility into platforms, licenses, costs, and ownership

Job Site Technology & Connectivity

• Own IT operations across an active construction environment
• Manage internet, Wi‑Fi, and cellular connectivity across site locations
• Support network hardware (routers, switches, access points)
• Oversee A/V systems and ensure meeting spaces are fully operational
• Set up and maintain fully functional workstations in site trailers

Security & Incident Response

• Act as the first line of response for security concerns and incidents
• Coordinate with SOC, MSP, and partner teams on escalations
• Ensure compliance across endpoint protection and network security tools
• Drive awareness and accountability through training and phishing programs

Governance, Budget & Strategy

• Manage the IT budget and provide monthly reporting
• Monitor vendor and MSP performance against SLAs
• Participate in IT Oversight Committee meetings with insights and recommendations
• Oversee device lifecycle management from procurement through retirement

This is a role for someone who understands that real impact happens on the ground—working side‑by‑side with teams to solve problems in real time.

Qualifications

Required

• 5–7 years of experience in IT support or systems administration (L2+ capability)
• Strong hands‑on experience with:
  • Microsoft 365 (Entra ID, Intune, Exchange, Teams, SharePoint)
  • Endpoint management (MDM/MAM/Autopilot)
• Experience troubleshooting:
  • Windows OS, applications, and connectivity
  • Endpoint security tools (EDR, DNS filtering)
• Experience working with MSPs, vendors, and multiple IT teams
• Experience supporting field or job site IT environments
• Strong communication and stakeholder management skills

Preferred

• Construction industry experience
• Familiarity with platforms like CMiC, ACC, ProjectSight, BuildingConnected
• Experience with CrowdStrike, Cisco Umbrella, KnowBe4
• Joint venture or multi‑organization IT environment experience
• Familiarity with NIST CSF or similar frameworks

Physical Requirements

• Standing/Walking/Sitting: Workday is combination of standing, walking, and sitting.
• Legs: Must be able to climb stairs
• Hands/Arms: Constant use of hands/fingers for mouse/keyboard/computer use
• Vision: Visual acuity in near, mid, and far range. Color vision, peripheral vision, depth perception, hand/eye coordination
• Hearing: Sufficient to hear conversational levels in person and over the telephone and radio; sufficient to hear alarms on equipment
• Speech: Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio
• Lift/Carry: Up to 40lbs
• Bending/Twisting
• Kneeling/Crouching/Crawling

GCON is an equal opportunity employer committed to inclusion and diversity. All qualified applicants will be considered based on merit, performance, and business needs in accordance with applicable laws.