IT Field Technician (Onsite - Phoenix, AZ)

Intelligent Technical Solutions; Phoenix (AZ); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Medical Insurance Plan

Life Insurance

Disability Coverage

Paid Time Off (starts at 15 days per 0

Maternity/Paternity Leave

Paid US Holiday

Retirement Plan

Salary Advancement/Loan

Health & Wellness Program

Company-paid training and certifcation

Job summary

Intelligent Technical Solutions is seeking an IT Field Technician Runner to support operations in Phoenix. The role blends courier duties with basic IT tasks, including workstation setup and light hardware replacement, across client sites and the office.

The ideal candidate is organized, trustworthy, with 1+ year in IT or support, comfortable with varied tasks, and holds a valid driver's license for local travel. This is a part-time, in-office position.

Qualifications

• High school diploma or equivalent (some technical training preferred).
• 1+ year experience in support, courier, or entry-level IT role.
• Basic skills in computer setup, hardware replacement, and network connectivity.
• Ability to lift and transport equipment (up to 50 lbs).
• Organized, detail-oriented, and trustworthy in handling purchases and equipment.
• Strong communication, customer service, and problem-solving skills.
• Flexible and willing to handle varied tasks, both errands and technical.
• Valid driver's license and access to a vehicle for client visits.
• Work location: This is a fully in-office position.
• Employment Type: Part-time (20 hours/week).

Responsibilities

• Local travel for shipping/receiving, collecting mail, office supplies, vehicle maintenance.
• Local travel to client locations to pick up, drop off, or connect equipment.
• On-site supplier trips to pick up parts or equipment needed by Service on an emergency basis.
• Other office duties as necessary.
• Maintain trust and security in use of a corporate credit card for purchases and document expenses.

Skills

Organized

Detail-oriented

Trustworthy

Strong communication

Customer service

Problem-solving

Willing to travel

Valid driver’s license

Education

High school diploma or equivalent

Technical training preferred

Job description

The IT Field Technician plays a key support role at Intelligent Technical Solutions, handling local travel for errands, client visits, and equipment pickups while also assisting with light technical tasks such as workstation setup and basic hardware replacement. This position blends courier-style responsibilities with entry-level IT support, making it ideal for someone who is organized, trustworthy, and comfortable working in a fast-paced, varied environment. The Runner works closely with the Service team to ensure smooth day-to-day operations both in the office and at client locations.

Job Responsibilities

Procedural:

• Local travel as needed for shipping/receiving, collecting mail, office supplies, vehicle maintenance.
• Local travel to and from client locations as requested by Service to pick up, drop off, or connect equipment.
• Local travel to on-site suppliers to pick up any parts or equipment needed by Service on an emergency basis.
• Other office duties as necessary.
• Maintain trust and security in use of a corporate credit card for company purchases, and properly record, document and submit for approval all expenses charged to such card.

Technical:

A Runner is expected to be able to complete the following technical tasks with little or no assistance:

• Connect client equipment, including workstations, network devices and other equipment as needed.
• Set up workstations and basic network devices on a client network and contact ITS technicians to confirm equipment is accessible from the office as needed.
• Replace basic field serviceable equipment within a workstation or device, such as a graphics card or hard drive.

Job Qualifications

• High school diploma or equivalent (some technical training preferred).
• 1+ year experience in support, courier, or entry-level IT role.
• Basic skills in computer setup, hardware replacement, and network connectivity.
• Ability to lift and transport equipment (up to 50 lbs).
• Organized, detail-oriented, and trustworthy in handling purchases and equipment.
• Strong communication, customer service, and problem-solving skills.
• Flexible and willing to handle varied tasks, both errands and technical.
• Valid driver's license and access to a vehicle for client visits.
• Work location: This is a fully in-office position.
• Employment Type: Part-time (20 hours/week).

Compensation

Pay rates start at $15.15/hour up to $16.37/hour and vary by experience and location.

• Medical Insurance Plan.
• Life Insurance.
• Disability Coverage.
• Paid Time Off (starts at 15 days per year).
• Maternity/Paternity Leave.
• Paid US Holiday.
• Retirement Plan.
• Salary Advancement/Loan.
• Health & Wellness Program.
• Company-paid training and certification.
• Supplemental Life Insurance (Employee-paid).