IT Field Technician – On‑Site Install & Support Pro

Quick Quack Car Wash; Lawndale (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Quick Quack Car Wash is seeking an IT Field Technician to maintain IT equipment across locations and install systems at new sites. You will support incident management, respond to issues, perform field audits, and drive IT projects to ensure smooth operations.

The role requires 1–2 years in installing computer and networking equipment, Windows proficiency, and a valid driver's license. It offers a dynamic, fast-paced work environment with travel to multiple sites.

Qualifications

• Customer-oriented and cool-tempered.
• Proficient with all versions of Windows.
• Knowledge of LAN/WAN networks, TCP/IP protocols, general network technologies, & ethernet wiring standards.
• Ability to work in a high-energy team environment.
• Outstanding diagnostic, problem solving, and analytical skills.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and resolve intermediate technical issues.
• As driving a company vehicle between stores is regular, valid state driver’s license required.

Responsibilities

• Work in a highly collaborative team environment with an open communication culture.
• Identify systemic problems and work with engineering to create solutions.
• Communicate clearly with non-technical team members and train as needed.
• Install wash site network system including running cable, terminating connections, equipment installation, wireless tuning, network configuration, and optimization.
• Administer, setup and install point of sale hardware and software.
• Test and configure PC software and maintain and repair hardware and peripheral devices.
• Administer software deployments on mobile platform (Apple iPad).
• Organize and schedule hardware upgrades and maintenance.
• Ensure installations are performed according to specs, budget and time requirements.
• Ensure stores are maintained to Quick Quack standards in all regions.
• Track hardware inventory, and ensure replacements are made as necessary.
• Create technical and non-technical documentation to assist in managing and supporting IT systems.
• Communicate updates to operations leaders.
• Participate in a weekly on call rotation for emergency repairs.
• Dispatch or coordinate with team to facilitate emergency repairs.
• Other Duties may be assigned to meet business needs.

Skills

Customer-oriented

Windows proficiency

Networking fundamentals

Equipment installation

Problem solving

Team collaboration

Mobile devices

Driver's license

Field tech experience

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash is seeking an IT Field Technician to maintain IT equipment across locations and install systems at new sites. You will support incident management, respond to issues, perform field audits, and drive IT projects to ensure smooth operations.

The role requires 1–2 years in installing computer and networking equipment, Windows proficiency, and a valid driver's license. It offers a dynamic, fast-paced work environment with travel to multiple sites.