IT Field Technician

Arctiq: Intelligent Architecture; Center Square (PA); On-site; USD 28,000 - 34,000; Full time

Job summary

Arctiq: Intelligent Architecture seeks a PC Technician for a three-week assignment in Montclair, NJ. The role involves hands-on hardware and end-user support across multiple sites, including Chromebook distribution, smartboard support, and password resets.

Valid driver's license and willingness to travel between sites are required. Applicants should have Chromebook experience, be comfortable with end-user support, and demonstrate strong customer service skills while working independently across

Qualifications

• Valid driver's license and ability to travel across Montclair, NJ sites.
• Experience supporting Chromebooks.
• Experience with smartboard setup and connectivity.
• Familiarity with basic network/endpoint connectivity troubleshooting.
• Experience performing user account and password resets.

Responsibilities

• Chromebook distribution across multiple sites.
• Troubleshoot Chromebook connectivity.
• Assist with smartboard connectivity and configuration.
• Perform password resets for students and staff.
• Ensure end point connectivity across sites.
• Provide light Level 1 technical support as needed.

Skills

Chromebook support

Smartboard setup

Password resets

Active Directory

Customer service

Independent work

Travel ability

Network troubleshooting

Tools

Active Directory

Job description

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

This is a temporary, three-week assignment in Montclair, NJ with one of Arctiq's clients.Candidates must have IT experience, a valid driver's license and be comfortable with local travel to multiple sites.

Position Summary

We are seeking a PC Technician to provide hands-on hardware and end-user support across multiple sites within Montclair, NJ. This role is responsible for Chromebook distribution and troubleshooting, smartboard support, password resets, and general Level 1 technical support. Candidates must be comfortable traveling between sites throughout the day and have a valid driver's license.

Technician Functions

• Chromebook distribution
• Troubleshoot Chromebook connectivity
• Smartboard connectivity and configuration
• Student and staff password reset
• End point connectivity
• Other light Level 1 troubleshooting and support

Requirements

• Valid driver's license required; must be able to travel to different sites within Montclair, NJ.
• Experience supporting Chromebooks required.
• Experience with smartboard setup and connectivity.
• Familiarity with basic network/endpoint connectivity troubleshooting.
• Experience performing user account and password resets (e.g., Active Directory or similar).
• Strong customer service skills, with the ability to support both students and staff.
• Reliable, self-motivated, and comfortable working independently across multiple locations.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.