IT Field Technician

Select Energy Services; Carlsbad (NM); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision, coverage in+?

Paid Vacation Days and Paid Holidays

Retirement and Savings (401K) Plan

Referral bonus with no cap

Paid Training

Job summary

Select Water Solutions is seeking an IT Field Technician to provide first‑level troubleshooting and support for end users in the Permian region, mainly Southern New Mexico. You will handle computers, mobile devices, printers, network gear, and camera setup on-site.

The ideal candidate holds an associate degree or equivalent on‑the‑job experience, 2–4 years in a related role, and a valid driver's license to operate a company vehicle. Spanish language skills are preferred and travel is required.

Qualifications

• Requires associate's degree or relevant on-the-job experience.
• 2 to 4 years of related work experience preferred.
• Spanish language ability preferred.
• Valid driver’s license and ability to drive a company vehicle.

Responsibilities

• Provide first-level troubleshooting and basic technical support to end-users.
• Assist with computers, mobile devices, printers, and network equipment.
• Maintain IT network closets and storage rooms.
• Install and uninstall equipment on-site and in the field.
• Elevate or source solutions when a fix isn’t readily available.

Skills

Customer service

Technical problem solving

Spanish language

Search for resolutions

Education

Associate's degree or relevant on-the-job experience

Job description

IT FIELD TECHNICIAN

Job Details

Full Time / Part Time: Full Time

FLSA Classification: Non-Exempt

Business Unit: IT

Reports to: Field IT Manager

Travel Requirement: Yes

Job Description

Select Water Solutions IT Field Technician provides first-level troubleshooting and basic technical support to end-users. Assisting with computers, mobile devices, printers, network related equipment, and camera installs and set up. This position will preferably be fluent in the Spanish language.

The essential job functions include, but are not limited to

• Responsible for covering IT responsibilities for the Permian region (Mainly Southern New Mexico, but also West Texas when needed).
• Assist users with all hardware and software issues.
• Maintains IT Network closets and storage rooms.
• Install and also unninstall equipment, on site and in field.
• When a solution isnt readily available, will need to elevate or group source a solution.
• Must have a valid driver’s license and be eligible to drive a company vehicle in accordance with Select’s policies.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Requires an associate's degree or relevant “On the job” experience.
• 2 to 4 years of related work experience is preferred.
• Scissor and Boom lift certification preffered (this can be learned on the job).
• Customer service: able to interact with users in a professional manner.
• Ability to find solutions to technical issues.
• Ability to identify and search for resolutions.
• Bilingual in Spanish preferred.

Select Values and Guiding Principles

• W: Working Safe
• A: Accountability
• T: Teamwork
• E: Excellence
• R: Respect

Top Tier Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Referral bonus with no cap on amount of referrals.
• Paid Training.

Compensation Information

Compensation is competitive and commensurate with experience.

Physical Demands and Exposures

• Work is regularly performed in outside weather conditions, including rain and extreme cold and heat, near moving mechanical parts; exposure to high wind, ice, snow, wet and/or humid conditions, vibration, and dust is expected.
• Exposure to noise levels requiring the use of hearing protection
• Prolonged sitting, standing, walking
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to individually lift: Maximum 50 lbs

Select Water Solutions is an equal opportunity employer. It is Select’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Select Water Solutions requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Select Water Solutions participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Select is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Select only uses E-Verify once you have accepted a job offer and completed the Form I-9.