IT Field Technician

Select Water Solutions; Carlsbad (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life & disability insurance

Paid vacation

Paid holidays

401K match

Referral bonus

Paid training

Job summary

Select Water Solutions IT Field Technician provides first-level troubleshooting and basic technical support to end-users. Assisting with computers, mobile devices, printers, network related equipment, and camera installs and set up. This position will preferably be fluent in the Spanish language.

The role covers the Permian region (Southern New Mexico primarily) with travel to West Texas as needed. Candidates should have 2–4 years of related experience, an associate degree or equivalent

Qualifications

• Associate's degree or relevant on-the-job experience.
• 2–4 years of related work experience preferred.
• Bilingual in Spanish preferred.
• Customer service: interact with users professionally.
• Ability to find solutions to technical issues.
• Ability to identify and search for resolutions.

Responsibilities

• Cover IT responsibilities for the Permian region (Mainly Southern New Mexico).
• Assist users with hardware and software issues.
• Maintain IT network closets and storage rooms.
• Install and uninstall equipment on site and in the field.
• Elevate or group-source solutions when needed.
• Must have a valid driver’s license and be eligible to drive a company vehicle.

Skills

IT support

Mobile devices

Printers

Network hardware

Camera installs

Spanish language

Driver's license

Customer service

Education

Associate degree

Tools

Scissor lift certification

Boom lift certification

Job description

Job Description

Select Water Solutions IT Field Technician provides first-level troubleshooting and basic technical support to end-users. Assisting with computers, mobile devices, printers, network related equipment, and camera installs and set up. This position will preferably be fluent in the Spanish language.

IT FIELD TECHNICIAN

Job Details

Full Time / Part Time: Full Time

FLSA Classification: Non-Exempt

Business Unit: IT

Reports to: Field IT Manager

Travel Requirement: Yes

Job Description

Select Water Solutions IT Field Technician provides first-level troubleshooting and basic technical support to end-users. Assisting with computers, mobile devices, printers, network related equipment, and camera installs and set up. This position will preferably be fluent in the Spanish language.

The essential job functions include, but are not limited to

• Responsible for covering IT responsibilities for the Permian region (Mainly Southern New Mexico, but also West Texas when needed).
• Assist users with all hardware and software issues.
• Maintains IT Network closets and storage rooms.
• Install and also unninstall equipment, on site and in field.
• When a solution isnt readily available, will need to elevate or group source a solution.
• Must have a valid driver’s license and be eligible to drive a company vehicle in accordance with Select’s policies.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Requires an associate's degree or relevant “On the job” experience.
• 2 to 4 years of related work experience is preferred.
• Scissor and Boom lift certification preffered (this can be learned on the job).
• Customer service: able to interact with users in a professional manner.
• Ability to find solutions to technical issues.
• Ability to identify and search for resolutions.
• Bilingual in Spanish preferred.

Select Values and Guiding Principles

• W: Working Safe
• A: Accountability
• T: Teamwork
• E: Excellence
• R: Respect

Top Tier Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Referral bonus with no cap on amount of referrals.
• Paid Training.

Compensation Information

Compensation is competitive and commensurate with experience.

Physical Demands and Exposures

• Work is regularly performed in outside weather conditions, including rain and extreme cold and heat, near moving mechanical parts; exposure to high wind, ice, snow, wet and/or humid conditions, vibration, and dust is expected.
• Exposure to noise levels requiring the use of hearing protection
• Prolonged sitting, standing, walking
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to individually lift: Maximum 50 lbs

Select Water Solutions is an equal opportunity employer. It is Select’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Select Water Solutions requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Select Water Solutions participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Select is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Select only uses E-Verify once you have accepted a job offer and completed the Form I-9.