IT Field Support Technician_Nashville

Red Knight Solutions, LLC; Nashville (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in Wireless Services is seeking an IT Field Support Technician in Nashville. This entry-level role involves performing hardware-focused services, troubleshooting, and providing support for various client products. Candidates should have a technical school certification and the ability to manage service calls effectively.

Qualifications

• 1-2 years relevant experience preferred.
• Valid driver’s license and reliable transportation required.
• Ability to lift up to 50 lbs.

Responsibilities

• Communicate clearly in written and verbal form.
• Complete all service calls assigned.
• Manage administrative tasks related to each call.

Skills

Communication

Troubleshooting

Analytical Skills

Education

Technical school certification

Tools

Basic repair tools

Job description

Job Title and Company

Join to apply for the IT Field Support Technician_Nashville role at Red Knight Solutions, LLC.

Job Overview

Red Knight Solutions is seeking a Field Specialist to join its Infrastructure Delivery team. The role involves performing hardware-focused, break-fix services on various client products. Candidates should have the ability to troubleshoot and repair hardware, exercising analytical skills within established guidelines.

Responsibilities and Skills

• Communicating clearly in written and verbal form
• Accepting and completing all service calls assigned
• Managing administrative tasks related to each call
• Controlling and returning assets and inventory
• Providing guidance to colleagues as needed

Qualifications

• Technical school certification or equivalent with 1-2 years relevant experience
• Valid driver’s license and reliable transportation
• Ability to lift up to 50 lbs and own basic repair tools

Compensation

• $40 per call, $5 per call per diem

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Wireless Services, Telecommunications, Communications Equipment Manufacturing

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