IT Field Support Technician_Garden City

Gr8ttek; Garden City (KS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

$40 per call/$5 per call per diem

Dell/Lenovo paid certification training

Job summary

An established technology services provider is seeking an Entry-Level Field Specialist in Garden City, Kansas. This role involves hardware troubleshooting and repair tasks on client products, requiring technical certification and basic tool ownership. Candidates must have reliable transportation and be able to lift equipment. The position offers per call compensation and training opportunities.

Qualifications

• 1-2 years of relevant experience required.
• Ability to drive to client locations and lift up to 50 lbs.
• Valid driver's license and reliable transportation necessary.

Responsibilities

• Perform hardware-focused troubleshooting and repairs.
• Communicate service call updates clearly.
• Complete all administrative tasks for service calls.

Skills

Clear communication

Troubleshooting

Control of assets and inventory

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Overview

Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Dell/Lenovo paid certification training.

Responsibilities and Skills

• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Benefits

• $40 per call/$5 per call per diem
• Dell/Lenovo paid certification training

Requirements

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance
• Additional requirements may exist if offer of employment is extended
• Must own a basic repair tool kit

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing