IT Field Services Technician

ComTec Information Systems (IT); St. Francisville (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

ComTec Information Systems (IT) in St. Francisville, LA is seeking a Field Services Technician to provide on-site IT support five days per week.

The role requires hands-on work with routers, switches, servers, workstations, and Citrix environments, with readiness for after-hours support as needed. Qualified candidates have 5+ years of field service experience, strong troubleshooting skills, and the ability to lift up to 50 lbs.

Qualifications

• 5+ years of experience as an IT Field Services Technician.
• Proficient in installing, configuring, and maintaining IT and network hardware, including routers, switches, servers, and workstations.
• Familiar with Windows 10/11, LAN/WAN, network troubleshooting, and Citrix environments.
• Experience with network deployments, upgrades, migrations, and asset management.
• Familiarity with ServiceNow is a plus.
• Ability to lift up to 50 lbs., assist with hardware installation and movement.
• Good oral, written, and interpersonal skills.

Responsibilities

• Provide on-site IT support for hardware and network devices.
• Assist with deployments, upgrades, migrations and asset tracking.

Job description

Job Title: Field Services Technician In-office: 5 days per week onsite Location: St Francisville, LA (Within a one-hour drive)

Required Skills

• 5+ years of experience as an IT Field Services Technician.
• Proficient in installing, configuring, and maintaining IT and network hardware, including routers, switches, servers, and workstations.
• Familiar with Windows 10/11, LAN/WAN, network troubleshooting, and Citrix environments.
• Experience with network deployments, upgrades, migrations, and asset management.
• Familiarity with ServiceNow is a plus.
• Ability to lift up to 50 lbs., assist with hardware installation and movement.
• Good oral, written, and interpersonal skills.

Worksite Requirements

• A valid driver s license with REAL ID compliance is required for this position.
• Ability to absorb training materials and successfully complete post-training tests.
• Ability to support extended hours, outages, and emergency response situations.
• Strong attention to detail and commitment to safety and compliance.