IT Field Engineer

Proven Recruiting; Dallas (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking an Information Technology Field Engineer based in Dallas, TX, with hands-on networking experience. The role involves managing IT tickets, conducting site surveys, and supporting field work across numerous practices. Strong troubleshooting skills are essential, and a customer-first mindset is crucial for success. This contract-to-hire opportunity offers competitive hourly pay based on experience.

Qualifications

• 4–5 years of networking experience with firewalls, switches, access points, and telephony.
• Ability to resolve hardware and network connectivity issues without relying on VPNs.
• Customer-first mindset with fieldwork experience.

Responsibilities

• Manage IT tickets and conduct site surveys remotely.
• Perform Fortinet cutovers and support phone system implementations onsite.
• Troubleshoot hardware and connectivity issues across diverse environments.

Skills

Networking

Troubleshooting

Customer Service

Tools

Fortinet

Cisco

Juniper

Job description

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• 4–5 years of hands-on networking experience with firewalls, switches, access points, and telephony - ideally using Fortinet, Cisco, or Juniper systems.
• Strong troubleshooting skills across varied environments, with the ability to resolve PC/server hardware issues and network connectivity without relying on VPNs.
• Customer-first, adaptable mindset with experience traveling for field work and supporting IT needs during acquisitions, expansions, or go-lives in fast-paced or healthcare settings.

Who you are:

• 4–5 years of hands-on networking experience with firewalls, switches, access points, and telephony - ideally using Fortinet, Cisco, or Juniper systems.
• Strong troubleshooting skills across varied environments, with the ability to resolve PC/server hardware issues and network connectivity without relying on VPNs.
• Customer-first, adaptable mindset with experience traveling for field work and supporting IT needs during acquisitions, expansions, or go-lives in fast-paced or healthcare settings.

What you’ll do:

• Remote Work: Manage IT tickets, follow up on site surveys, process equipment orders, and participate in internal planning meetings.
• Onsite Field Work (50% travel): Conduct site surveys, perform Fortinet cutovers, support phone system implementations, and handle IT needs for remodels, expansions, and new acquisitions across approximately 500 nationwide practices.
• Troubleshooting: Resolve hardware and network issues across diverse environments (firewalls, switches, telephony, PC/server connectivity) with a strong focus on customer service and ownership.

What’s Next:

Please email your resume directly to [e-mail] if you are interested.

This is a Contract to Hire Role and not eligible for C2C.

Location: Dallas, TX - Remote

What does this position pay?

Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $40-43/hr. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

Diversity Note:

We actively support and promote people of various backgrounds, including race, religion, gender, geographical area, university, lifestyle, and personality type. Proven Recruiting is minority-owned, majority women, and a strong advocate for diversity and inclusion in the community.

Apply Today!

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Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting

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