IT/ERP Specialist

Pivotal Solutions; Shawnee (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

Pivotal Solutions in Shawnee, KS is seeking an experienced IT professional to plan, coordinate and direct information systems, ERP, security and related activities for the organization.

You will manage ERP integration, monitor compliance (CMMC), support staff, perform cost analyses, and drive continuous improvements while aligning IT with business goals.

The role requires a bachelor's in a technical field and 3–5 years in IT/manufacturing, with strong problem solving and communication skills.

Qualifications

• Bachelor’s degree in a technical discipline, such as computer science, information technology or computer engineering or equivalent experience.
• Three to Five years’ in information technology or computer engineering
• Three to Five years’ in manufacturing environment preferred
• Working knowledge of relevant operating systems, software and programming
• Excellent problem-solving and critical thinking skills
• Strong attention to detail
• Good organization, time management and prioritization
• Efficient troubleshooting abilities
• Effective communication skills, including speaking, writing and active listening
• Great customer service and interpersonal skills

Responsibilities

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Offer technical support to company staff and troubleshoot computer problems
• Anticipate and report the cost of replacing or updating computer items
• Troubleshoot and resolve hardware, connection, printer and software issues reported
• Update network applications as required
• Maintain daily backup and storage
• Assist in the development of training coursework and materials
• Maintain and expand knowledge base in area of expertise
• Comply with continuing education requirements
• Perform routine server monitoring and performance benchmarking
• Complete special projects as requested
• Ensure the safety and security of the organization’s IT network and electronic documents
• Perform cost/benefit analyses of IT projects, prepare and present analyses (i.e., justify spending) to the organization’s top management.
• Continue to learn about new technologies and look for ways to implement them within the organization
• Negotiate with technology vendors, contractors to obtain the highest possible level of services for the organization
• Implement and maintain CMMC requirements as determined by the U.S. federal government.
• Maintain ERP system, search out ERP solutions and oversee implementations and training.
• Other duties as assigned

Skills

IT systems management

ERP systems

Network administration

Security awareness

Troubleshooting

Communication skills

Cost/benefit analysis

Vendor negotiation

Documentation

Education

Bachelor's degree in CS/IT/Engineering

Tools

ERP software

Security monitoring tools

Job description

Shawnee, United States | Posted on 09/08/2026

Plan, coordinates and directs our computer systems (information systems) and related activities,

helps determine the organization’s information technology goal’s/objectives, helps develop, implements, and manages the

organizations information plan; and identifies and recommends the appropriate technologies needed to meet the goals of

• Additionally, manage the ERP software that integrates financials, supply chain, operations, reporting, manufacturing,
  

and human resource activities.

• Mission: To support DOD and emerging markets with engineering, manufacturing and MRO solutions.
  
• Vision: Technologies and solutions yet to be imagined.
  
• Core Values: Integrity, Teamwork and Excellence.
  

Requires a willingness to work outside of normal business hours to meet deadlines, if necessary. Must be able to communicate in the English Language.

Responsibilities

• Review diagnostics and assess the functionality and efficiency of systems
  
• Implement security measures
  
• Monitor security certificates and company compliance of requirements
  
• Offer technical support to company staff and troubleshoot computer problems
  
• Anticipate and report the cost of replacing or updating computer items
  
• Troubleshoot and resolve hardware, connection, printer and software issues reported
  
• Update network applications as required
  
• Maintain daily backup and storage
  
• Assist in the development of training coursework and materials
  
• Maintain and expand knowledge base in area of expertise
  
• Comply with continuing education requirements
  
• Perform routine server monitoring and performance benchmarking
  
• Complete special projects as requested
  
• Ensure the safety and security of the organization’s IT network and electronic documents
  
• Perform cost/benefit analyses of IT projects, prepare and present analyses (i.e., justify spending) to the

organization’s top management.

• Continue to learn about new technologies and look for ways to implement them within the organization
  
• Negotiate with technology vendors, contractors to obtain the highest possible level of services for the organization
  
• Implement and maintain CMMC requirements as determined by the U.S. federal government.
  
• Maintain ERP system, search out ERP solutions and oversee implementations and training.
  
• Other duties as assigned
  

Reporting Relationships:

• Reports to the Chief Financial Officer with additional reporting to Chief Executive Officer, President, and Chief Operating Officer.
  

Responsible for installing and maintaining computer hardware, software and networks.

Employee Job Description

Job Requirements: Education and Training:

Bachelor’s degree in a technical discipline, such as computer science, information technology or computer engineering or equivalent experience.

Technical Requirements:

• Three to Five years’ in information technology or computer engineering
  
• Three to Five years’ in manufacturing environment preferred
  
• Working knowledge of relevant operating systems, software and programming
  
• Excellent problem-solving and critical thinking skills
  
• Strong attention to detail
  
• Good organization, time management and prioritization
  
• Efficient troubleshooting abilities
  
• Effective communication skills, including speaking, writing and active listening
  
• Great customer service and interpersonal skills