IT Enterprise Project Manager

Hugh Chatham Health; Charlotte (NC); On-site; USD 56,000 - 85,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Advocate Health is seeking an experienced Enterprise EHR PMO professional in Charlotte, NC to lead IT demand and project management initiatives. You will ensure alignment with enterprise PMO standards, oversee budgets and schedules, and drive value across departments.

The role requires coordinating with IT Owners and vendors to meet deliverables. The position emphasizes risk monitoring, change control, and continuous tracking of project milestones, delivering routine executive reports and

Qualifications

• Bachelor's Degree or 3+ years of experience in Information Technology or related field.
• Typically requires 3–6 years of project management experience in IT.
• Experience leading demand and/or project management efforts and collaborating with cross-functional teams.

Responsibilities

• Manage development and execution of IT demands and projects within budget, schedule, and scope.
• Establish targets, benchmarks, and success criteria for project delivery across all phases.
• Maintain comprehensive project documentation, status reports, and financial records.

Skills

Leadership

Stakeholder management

Budgeting

Education

Bachelor's Degree or 3+ years IT/related field

Tools

Microsoft Office 365

PPM tools

Job description

• Manages the development and execution of healthcare information technology demands and projects. Ensures adherence to budget, schedule and scope and business needs using established Enterprise Project Management Office processes and standards. Establishes targets, benchmarks, and success criteria for project delivery and plans, organizes, controls, and evaluates projects from initiation to implementation. Work with IT Owners to effectively utilize all project resources, people, and equipment, through all phases of the demand or project to achieve goals and objectives. Holds vendors/vendor resources accountable to meet agreed upon deliverables.


• Develops project demands based on the initial idea request. Captures information such as stakeholders, objectives, requirements, desired dates, milestones, budget estimates, and resource needs. Captures, seeks to eliminate, and monitors risk throughout the approval life cycle. Captures decisions or assumptions made, issues identified, and records actions taken. Monitors and reviews demand approval progress


• Prepares and maintains comprehensive project documentation, including status reports, project plans, and financial records. Understands how to align and prioritize projects and demands on a multi-year technology investment roadmap. Collaborates with Information Technology teams to ensure solution compliance with approved enterprise technical direction and architectural practices.


• Develops strategic project plans including information such as project objectives, requirements, scheduling, milestones, budget management, resource management, risk management, and change management. Continuous tracking of deliverables to project objectives. Actively identifies, mitigates, and tracks potential risks during the entire project lifecycle and manages the execution of mitigation plans when triggered. Captures decisions made and records actions taken.


• Manages changes in project scope, schedule, and budget using established change control processes. May need to organize and/or join site visits, create site layouts, and determine the placement of equipment and infrastructure, as necessary.


• Monitors, reviews, and documents progress towards project milestones and deliverables, actively evaluating the quality of work. Leads project team members and stakeholders to identify and resolve problems leveraging project management expertise and best practices.


• Sets and continually manages expectations with all stakeholders. Establishes a clear Responsible, Accountable, Consulted, Informed (RACI) matrix, escalation path, and holds team members accountable. Establishes and executes timely communication plans, keeping all stakeholders abreast of variances and deviations to plan. Produces routine status reports and executive reports as needed. and holds regular status meetings. Leads daily work efforts, assigning duties and responsibilities to demand and/or project team members. Acts as a resource to other teammates regarding demand subject matter or project management methodologies.


• Conducts post-implementation evaluations and lessons learned sessions to assess project outcomes, ensure benefits and quality standards are met, and capture key insights. Contributes lessons learned to the Organization’s Process Assets (OPA’s) and knowledge base. Ensures accurate, complete, and well-planned changes into production, following all change guidelines. Contributes toward achieving department performance Key Responsibility Areas (KRA) goals.


• Maintains documented processes, techniques, and tools that are part of the demand and project management methodology. Responsible for identifying and implementing changes based on best practices to improve the methodology. Keeps abreast of the latest strategies and trends and implements changes to increase productivity, as needed.

Department

14038 Enterprise Corporate - EHR PMO

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

M-F 8-5

Pay Range

$41.10 - $61.65

Major Responsibilities

• Manages the development and execution of healthcare information technology demands and projects. Ensures adherence to budget, schedule and scope and business needs using established Enterprise Project Management Office processes and standards. Establishes targets, benchmarks, and success criteria for project delivery and plans, organizes, controls, and evaluates projects from initiation to implementation. Work with IT Owners to effectively utilize all project resources, people, and equipment, through all phases of the demand or project to achieve goals and objectives. Holds vendors/vendor resources accountable to meet agreed upon deliverables.


• Develops project demands based on the initial idea request. Captures information such as stakeholders, objectives, requirements, desired dates, milestones, budget estimates, and resource needs. Captures, seeks to eliminate, and monitors risk throughout the approval life cycle. Captures decisions or assumptions made, issues identified, and records actions taken. Monitors and reviews demand approval progress


• Prepares and maintains comprehensive project documentation, including status reports, project plans, and financial records. Understands how to align and prioritize projects and demands on a multi-year technology investment roadmap. Collaborates with Information Technology teams to ensure solution compliance with approved enterprise technical direction and architectural practices.


• Develops strategic project plans including information such as project objectives, requirements, scheduling, milestones, budget management, resource management, risk management, and change management. Continuous tracking of deliverables to project objectives. Actively identifies, mitigates, and tracks potential risks during the entire project lifecycle and manages the execution of mitigation plans when triggered. Captures decisions made and records actions taken.


• Manages changes in project scope, schedule, and budget using established change control processes. May need to organize and/or join site visits, create site layouts, and determine the placement of equipment and infrastructure, as necessary.


• Monitors, reviews, and documents progress towards project milestones and deliverables, actively evaluating the quality of work. Leads project team members and stakeholders to identify and resolve problems leveraging project management expertise and best practices.


• Sets and continually manages expectations with all stakeholders. Establishes a clear Responsible, Accountable, Consulted, Informed (RACI) matrix, escalation path, and holds team members accountable. Establishes and executes timely communication plans, keeping all stakeholders abreast of variances and deviations to plan. Produces routine status reports and executive reports as needed. and holds regular status meetings. Leads daily work efforts, assigning duties and responsibilities to demand and/or project team members. Acts as a resource to other teammates regarding demand subject matter or project management methodologies.


• Conducts post-implementation evaluations and lessons learned sessions to assess project outcomes, ensure benefits and quality standards are met, and capture key insights. Contributes lessons learned to the Organization’s Process Assets (OPA’s) and knowledge base. Ensures accurate, complete, and well-planned changes into production, following all change guidelines. Contributes toward achieving department performance Key Responsibility Areas (KRA) goals.


• Maintains documented processes, techniques, and tools that are part of the demand and project management methodology. Responsible for identifying and implementing changes based on best practices to improve the methodology. Keeps abreast of the latest strategies and trends and implements changes to increase productivity, as needed.

Licensure, Registration, And/or Certification Required

None Required

Education Required

Bachelor's Degree or 3+ years of experience required (or equivalent knowledge) in Information Technology or related field.

Experience Required

Typically requires 3 to 6 years. Experience in project management in Information Technology with a proven record of successful project delivery.

No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Knowledge, Skills & Abilities Required

• Demonstrated leadership abilities to include demand and project management, while coordinating and motivating teammates toward common goals. Ability to establish goals, milestones, and priorities, and to instruct, guide, assign, advise/ mentor project teams and Associate level project managers.


• Proven ability for risk identification, assessment, and contingency planning.


• Proficient in the use of project management methodologies and processes.


• Experience in Microsoft O365 and Strategic Portfolio Management (PPM) tools.


• Strong written and oral communication skills with demonstrated ability to concisely communicate and present complex concepts.


• Proven ability to influence without authority.


• Highly motivated, organized, self-starter with a focus on delivery of key project objectives.


• Demonstrated effective interpersonal skills with the ability to interact effectively and professionally with all levels.


• Facilitation and persuasion skills with ability to influence others, especially executive leaders.


• Willingness to build and foster relationships both internal and external to the organization.


• Educates demand and/or project team members on project management methodologies and approaches.


• Demonstrated organizational, planning, prioritization, and time management skills.


• Proven critical thinking and problem-solving skills with the ability to facilitate creative long-term solutions.

Physical Requirements And Working Conditions

• This position requires travel, as a result, exposure to varying weather and road conditions.


• Operates all equipment necessary to perform the job.


• Exposed to a normal office environment as well as clinical environments.


• Evening or weekend hours may be required on occasion dependent upon project requirements

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.