IT Engineer — Wire Payment Applications

Inabia Software & Consulting Inc.; Jacksonville (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

Synovus is seeking an IT Engineer to support and enhance wire payments platforms, focusing on production stability, engineering improvements, and operational excellence. The role partners with Product, Operations, Infrastructure, and vendors on day-to-day support and modernization efforts such as ISO 20022 adoption.

The candidate will troubleshoot across applications, batch, file transfer, API, database, and infrastructure layers, perform root cause analysis, and implement remediation to reduce

Qualifications

• 3–5+ years in wire payment systems engineering.
• Experience with middleware/API platforms, observability tools, and scripting/automation.
• Experience with file-based and API-based integrations (SFTP/PGP, REST/SOAP).
• Strong troubleshooting across app, batch, file transfer, API, DB, and infra layers.
• Experience in cloud or hybrid environments (Azure/AWS).
• Excellent communication under time pressure.

Responsibilities

• Troubleshoot and resolve complex issues across applications, batch, file transfer, API, database, and infrastructure layers.
• Perform root cause analysis and implement remediation to reduce repeat incidents.
• Build enhancements, fixes, and automation to improve performance and reduce toil.
• Support integrations/connectivity with internal systems and external networks/vendors via APIs, SFTP, and batch processing.
• Maintain interfaces between payments apps and upstream/downstream systems.
• Execute release, deployment, and configuration changes per SDLC and change management.
• Support testing and data setup for system, integration, and UAT.
• Create and maintain technical docs, runbooks, and procedures.
• Support platform modernization efforts (ISO 20022 adoption, cloud migration, microservices).
• Assist with audit requests and remediation of findings within SLA.

Skills

Wire payments engineering

Middleware & API platforms

Observability tools

Scripting & automation

File-based integrations (SFTP/PGP)

API-based integrations (REST/SOAP)

Batch scheduling

SQL querying

Cloud (Azure/AWS)

Communication under pressure

Tools

SFTP with key/cert management

REST/SOAP

ESB/middleware

APM / log dashboards

Git & CI/CD pipelines

Control-M or enterprise batch

Job description

ROLE OVERVIEW

Synovus needs an IT Engineer to support and enhance its critical wire payments platforms, focused on production stability, engineering improvements, integrations, and operational excellence. The engineer will partner closely with Product, Operations, Infrastructure, and vendors on both day-to-day support and modernization initiatives such as ISO 20022 adoption.

TOP SKILLS

• 3–5+ years of experience engineering wire payment systems


• Experience with middleware/API platforms, observability tools, and scripting/automation


• Experience with file-based integrations (SFTP, PGP, batch schedules) and API-based integrations (REST/SOAP, middleware/orchestration)

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex issues across applications, batch, file transfer, API, database, and infrastructure layers


• Perform root cause analysis (RCA) and implement remediation to reduce repeat incidents


• Build enhancements, fixes, and automation to improve performance and reduce operational toil


• Support integrations/connectivity with internal systems and external networks/vendors via APIs, SFTP, and batch processing


• Maintain interfaces between payments applications and upstream/downstream systems (core, digital channels, fraud/AML, GL, data platforms)


• Execute release, deployment, and configuration changes per SDLC and change management


• Support system, integration, and UAT testing, including data setup, validation, and defect resolution


• Create and maintain technical documentation, runbooks, and operational procedures


• Support platform modernization efforts (ISO 20022 adoption, cloud migration, microservices, API modernization)


• Support audit requests and remediate findings/vulnerabilities within SLA

REQUIREMENTS / MUST-HAVES

• Experience with SQL (querying, joins, stored procedures, performance basics)


• Strong troubleshooting skills across application and infrastructure layers


• Cloud or hybrid environment experience (Azure/AWS)


• Strong communication skills and ability to operate effectively under time pressure


• Technical environment: SQL Server; SFTP with key/certificate management; REST/SOAP, JSON/XML, ESB/middleware; APM/log search/dashboards; Control-M or similar enterprise batch scheduling; Git and CI/CD pipelines